BMW of Sarasota

I had a great experience, they were great to work with. They answered all my questions and I never felt rushed or pushed to make a purchase. I am extremely happy with my X3 and highly recommend this dealer They answered all my questions and I never felt rushed or pushed to make a purchase. I am extremely happy with my X3 and highly recommend this dealership. More

This is our 4th vehicle from the dealership we have been doing business with Naycolle Wright and she has been so efficient, we tell her exactly what we are looking for and bam is there for us. Also we deal doing business with Naycolle Wright and she has been so efficient, we tell her exactly what we are looking for and bam is there for us. Also we deal with Caz he has all of our paperwork ready to sign and goes over the entire process with us!! We have been seeing Caz in the finance department since we got our first BMW he is very nice and very detailed. We are so happy it was a breeze More

Great experience, and very courteous employees. Thank you very much for everything! Love the new vehicle so much. I traded an X5 for a M6 Gran Coupe. very much for everything! Love the new vehicle so much. I traded an X5 for a M6 Gran Coupe. More

Bobby Carr was excellent, where everything turned Rotten was during financings. First made know employee said I want to go home early. VeryRushed financing We at this point do not know who we are financed b was during financings. First made know employee said I want to go home early. VeryRushed financing We at this point do not know who we are financed by. Sandra had a freeze on her credit that was a hurdle to deal with because some how someone made large purchases on her credit. Sandra forgot her password.that made an issue to deal worth. At 7:05pm he decided to say I will get you financed on the following day. He went through the papery on your nifty screens on the desk. We were promised that we would get a call the following day. Guess what no call ever came. I tried to swap my insurance and I was speechless when I told er I had no idea. She asked who to call I gave her everything that I had and at that point she said call. She called me back in about 20 minutes saying she was not treated in a professional manner and she was not given any information and that I had to call BMW of Sarasota back so I asked for Bobby Carr and asked if he could get the information for me. I had asked what bank and interest? Bobby returned my call and said Chase he did not give me a interest at all. I feel like it was buy the car and leave us also. I did not buy any of your add ones at all. I just wanted to buy an bumper to bumper warranty and hoe kept on trying to sell us a $762.00 a month plan. We are both retired adding a 762.00 a month added another equaled $ 45,720 in five years. I can buy another vehicle. If you can sell me just a five year warranty please let me know. We were in the car trying to figure some buttons out and that is when Bobby Car came out to quickly show us some things about the car, he paired out iPhones, showed us how to shift it. The car is sitting in the garage waiting for the first mont bill to come in so we definitely know the Bank so I can insure it. Once Bobby Carr finished all of his paperwork and walked into your finance office and the first thing he says after an introduction is I planned to go home early. I just should have voided the contract and said good-bye to everyone. It certainly has left a bad feeling about the purchase of our new to us BMW. As I said if you can sell me a reasonable extended warranty please send me the information. I apologize for any misspelling, I did this on my iPhone and I can not move the cursor to correct anything with out deleting a lot of information. James Spillane More

Very helpful and professional. Perfect sales man for the job I am extremely happy with my vehicle. I would recommend anyone friends or family to talk to Chad for a perfect purchase job I am extremely happy with my vehicle. I would recommend anyone friends or family to talk to Chad for a perfect purchase More

Derek was a great help with my radiator problem...a drop in problem without an appointment. He took care of me right away and was able to provide me a loaner vehicle right away, as well! in problem without an appointment. He took care of me right away and was able to provide me a loaner vehicle right away, as well! More

GREAT STAFFS. ALWAYS ATTENTIVE TO EVERY DETAILSREALLY GREAT STAFFS. ALWAYS ATTENTIVE TO EVERY DETAILS REALLY ENJOY WORKING WITH THE SERVICE DEPARTMENT . GREG , THE DEPARTMENT MANAGER IS THE BEST PERS GREAT STAFFS. ALWAYS ATTENTIVE TO EVERY DETAILS REALLY ENJOY WORKING WITH THE SERVICE DEPARTMENT . GREG , THE DEPARTMENT MANAGER IS THE BEST PERSON THERE IS IN THERE WOULD COME BACK ANYTIME More

Carlos Munoz and Staff Carlos and the staff are very pleasant, efficient, considerate and professional. Carlos made it a pleasure, not a burden, to visit the dealership for Carlos and the staff are very pleasant, efficient, considerate and professional. Carlos made it a pleasure, not a burden, to visit the dealership for service. More

They did a great job. The service rep Carlos kept me informed at all times as to the status of my vehicle. All my questions were answered and the work completed in a much shorter period of time than I e informed at all times as to the status of my vehicle. All my questions were answered and the work completed in a much shorter period of time than I expected. I would not hesitate to recommend this dealership. More

Bmw service Lisa Is very knowledgeable of the workings of the BMW autos. She is friendly and has the customer satisfaction is her number one priority. Like the Lisa Is very knowledgeable of the workings of the BMW autos. She is friendly and has the customer satisfaction is her number one priority. Like the service walk around video. More