BMW of Sarasota

Jack was great from the time he took my call regarding my interest in a CPO X5 vehicle that was in stock. He was super responsive and gave me all the info I requested quickly which led to me driving from St interest in a CPO X5 vehicle that was in stock. He was super responsive and gave me all the info I requested quickly which led to me driving from St Petersburg to see the car. I ended up buying the vehicle and must say that from start to finish, dealing with Jack and the folks at BMW of Sarasota was an absolute pleasure. I’m a very satisfied customer. Thanks again Jack! Jason Belport St Petersburg, FL More

Great experience!! Daughter needs new car in August. Hopefully going back to BMW! Our sales lady was pleasant and helpful to deal with. Nice dealership! Hopefully going back to BMW! Our sales lady was pleasant and helpful to deal with. Nice dealership! More

Lewis M.Hands down best service advisor I have ever had Lewis M. Hands down best service advisor I have ever had Could not be happier with all the service he has provided for me time and time again Lewis M. Hands down best service advisor I have ever had Could not be happier with all the service he has provided for me time and time again More

Great and professional service. Sonia was a pleasure to talk to while I’ve booked my appointment, Derek is a nice service advisor. My husband really liked the video they took of our vehicle. Thank you. talk to while I’ve booked my appointment, Derek is a nice service advisor. My husband really liked the video they took of our vehicle. Thank you. More

It just gets better I have dealt with BMW of Sarasota for over 35 years. Any time I have owned a different vehicle, I just keep coming back to BMW. At BMW of Sarasota, th I have dealt with BMW of Sarasota for over 35 years. Any time I have owned a different vehicle, I just keep coming back to BMW. At BMW of Sarasota, they don’t take for granted that their technology is the best. Everyone was friendly, respectful, and dedicated to making sure that I was more than satisfied. Vehicles today are very smart, and some dealerships might let you get on the road uneducated, but here there is a team that works with you to be sure your first drive is not a trial by fire. More

All of the individuals that service you go the extra mile to make sure your experience is what you would expect. Everyone asks if they can help to make sure your experience is what you would expect. Everyone asks if they can help More

Good first experience I was called to bring my recently purchased “ just cleaned” vehicle in for service related to a recall. Due to a mixup, it was determined that I was I was called to bring my recently purchased “ just cleaned” vehicle in for service related to a recall. Due to a mixup, it was determined that I was contacted in error. Since I had canceled a meeting to take my car in, I was not happy but decided to have the service department look at seats that were in need of service attention. Even though vehicle is still under warranty, service consultant was concerned that this would be an expensive repair not covered by warranty. After pushback, he agreed to speak with the service manager who quickly approved the repairs under warranty. The service consultant told me that, since my vehicle had been just washed, he wouldn’t wash it again in order to expedite getting it back to me. This seemed fine and I was given a rental vehicle and sent away to carry on my personal business. The consultant said he would call me when the work was complete. I received a call the following afternoon advising me my vehicle was ready. I returned the rental car and met with my service consultant who had the valet bring my car to me. My consultant left me prior to my “DIRTY” car showing up. At this point, since I was running late for an engagement, I decided not to go back and ask my consultant to have the vehicle washed. My vehicle had obviously been parked outside overnight in the rain. While the interior was still relatively clean, the exterior was very, very dirty. All vehicles should be clean before being returned to their owners. More

Derek was very helpful in keeping me up-dated on my service visit. He also helped us work through the decision to purchase a new BMW, which we will be doing from your dealership, given the large expens service visit. He also helped us work through the decision to purchase a new BMW, which we will be doing from your dealership, given the large expense of making the necessary repairs to our Current vehicle. More

You broke the windshield washer! Over charged for service. Your work got me attitude. I am extremely dissatisfied. I expect you to fix it. You can come get the car fix it and return it. service. Your work got me attitude. I am extremely dissatisfied. I expect you to fix it. You can come get the car fix it and return it. More

Great customer service. Personalized care. Easy access to the advisor. Well coordinated staff. Loaner process was easy. Expert advice. Considerate sales personnel. Help when needed. the advisor. Well coordinated staff. Loaner process was easy. Expert advice. Considerate sales personnel. Help when needed. More