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BMW of Sarasota

Sarasota, FL

4.7
18,054 Reviews
If you're in the market for a new high-performance luxury BMW, look no further than BMW of Sarasota. We proudly serve Bradenton, Port Charlotte, Lakeland and the surrounding areas. Our luxury BMW Sarasota car dealership offers the latest BMW model lineup at our lowest prices available every day so you'll never have to wait for a sale to save. BMW of Sarasota will even send you price alerts when the ...
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5151 Clark Rd

Sarasota, FL

34233

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Showing 18,054 reviews

November 09, 2019

Efficient and very accommodating The service at BMW Sarasota is great! Super efficient and accommodating! Got me a very nice BMW for the day while my car was being serviced and helped More

by LAURAPAC08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

BMW of Sarasota responded

Thank you so much for your wonderful review, Laura!

November 09, 2019

My advisor “Derek” went above and beyond to make my experiec Excellent customer service. Your representative Derek was outstanding. Waiting area was well stocked, clean There was also a lady that wa More

by tbeeker323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

BMW of Sarasota responded

We're so glad to hear that you enjoyed your visit from beginning to end! Thank you!

November 09, 2019

Poor Service , as always Terrible service from start to finish. This is the worst service center around. Always unorganized and very unhelpful. Derek is always an issue yet st More

by shelly.wilson66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Derek Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

BMW of Sarasota responded

Shelly, we're very sorry to have disappointed you. We've sent your comments on to our management team for review and would always appreciate an email with any further information about your visit that you feel we should know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

More
November 09, 2019

Had to speak to service mgr to be anle to drop off, then wor Asked for only one sensor to be repaired, two were done, resulting in extra expense. 2nd visit, 2nd time with issues. Not convenient for me. More

by SCOTT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

BMW of Sarasota responded

Scott, we apologize for any frustration or inconvenience we've caused. We always want our customers' visits to go smoothly and will share your comments with our service team so we can do better in the future. Please send us an email if there's anything else you'd like us to know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

More
November 09, 2019

Carlos is our hero Carlos is the best service manager in the world. We can always count on fast, courteous and competent service. He is the hardest working employee. More

by CHRISSANCIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

BMW of Sarasota responded

We're very proud of Carlos for earning such an amazing review -- thank you!

November 09, 2019

New tires for vehicle Carlos was great. He answers all our questions and explains what will be done. We have worked with Carlos before and found him to be very knowledgeabl More

by bcblatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

BMW of Sarasota responded

Thank you so much for your full five stars!

November 09, 2019

Great job! Very good service and excellent way to stay informed via text and videos and easy to pay online. Carlos and Tiffany were great partners to work with More

by Beemer2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany
Nov 12, 2019 -

BMW of Sarasota responded

We're very glad to hear that you had an excellent service visit with us -- thank you!

November 09, 2019

Very much satisfied and totally pleased with the service pro I was just pleasantly surprised with the friendliness, concern, and promptness of the service I received. Definitely will return for my next service More

by LAPATRONASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humbert Cazaubon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Hojnacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loraine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Tighe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Parker, Abby Abouzeid
Nov 12, 2019 -

BMW of Sarasota responded

We're thrilled to have earned your full five stars across the board -- thanks so much!

November 08, 2019

Very easy and Bobby was a great help. Bobby was very attentive to what I was looking for and made the transaction easy and enjoyable. The first price was not good but Bobby worked with who More

by JPMACDONALD85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Carr, Jonathan Parker
Nov 08, 2019 -

BMW of Sarasota responded

Thanks for letting us know that Bobby took excellent care of you!

November 08, 2019

Tire issue Was given a same day appointment to check for loss of tire pressure. Was taken on time. Tire and valve stem we’re checked for leaks; nothing found. Al More

by Rich C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Ferrara
Nov 12, 2019 -

BMW of Sarasota responded

We're glad that you were completely satisfied with your service visit, Rich. Thank you!

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