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BMW of Sarasota

Sarasota, FL

4.7
17,612 Reviews
If you're in the market for a new high-performance luxury BMW, look no further than BMW of Sarasota. We proudly serve Bradenton, Port Charlotte, Lakeland and the surrounding areas. Our luxury BMW Sarasota car dealership offers the latest BMW model lineup at our lowest prices available every day so you'll never have to wait for a sale to save. BMW of Sarasota will even send you price alerts when the model you're interested in is reduced. Plus, every BMW we sell comes backed by the BMW of Sarasota Difference - a benefits package designed to make the most out of your new investment. Visit us today and let our friendly and experienced customer service representatives help you find the perfect BMW at the perfect price. With an extensive inventory of over 350 new, Certified Pre-Owned and preowned BMW models for sale, you're sure to find just what you're looking for. Our selection includes new BMW coupes, sedans, crossovers, SUVs and more with the most popular models like the 3 Series, 5 Series, the X1, X3, X5, 7 Series are always in stock. BMW of Sarasota is also by your side whenever you need any car service and repair work done in Sarasota. What’s more, our auto parts team would be happy to get you whatever you need to keep your BMW vehicle on the road for many miles to come.
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5151 Clark Rd

Sarasota, FL

34233

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Showing 17,612 reviews

August 28, 2019

The service agent Tammy was exceptional Tiffanywas personable and professional with great follow up There couldn’t have been a better experience I called her at the last minute and she took More

by NEILSILVERBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany
Aug 30, 2019 -

BMW of Sarasota responded

Thank you, Neil! We appreciate it!

August 28, 2019

A/C stopped working Went in for A/C that had stopped working, On inspection a leak around the oil pan was also found. Brought the car in on Saturday a.m., but didn’t get More

by CBANDM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Valentina
Aug 30, 2019 -

BMW of Sarasota responded

We can understand how inconvenienced you must feel and apologize that our service took a little longer than usual. We'll examine the reasons for the delay and see what action we can take to improves service wait times. We're glad to hear that although our wait time was long, you are happy with both our quality of work and our customer service -- thank you! Please reach out to us if there's anything more you would like us to know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

August 28, 2019

Replace your greeter Greeter was very unprofessional Did not offer any service help and refused to let me out of vehicle. Derek rescued us.Very poor start with service More

by MIKEMULLIN38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

BMW of Sarasota responded

Mike, we're sorry that there were some rough patches at the beginning of your visit but are glad to hear that Derek made it better. Thank you for your honest feedback; we will share it with management. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

August 28, 2019

Outstanding Service Derek is an excellent well experienced service advisor. He is always professional, communicating what needs to be done and how long it will take. He More

by Chereyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

BMW of Sarasota responded

Chereyl, we are very proud of Derek for earning your full five stars! Thank you so much!

August 28, 2019

Vehicle Check and Oil Service Derek Thomas was my service advisor, he was thorough and courteous, he went through the paperwork and answered all of my questions. Every one from c More

by JDG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

BMW of Sarasota responded

Thanks for letting us know you enjoyed visiting us!

August 28, 2019

Total Dissapointment Very dissapointed. It was all about money and not customer satisfaction. The tactics used to force you to buy their over priced service was despicable More

by Dave1073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

BMW of Sarasota responded

Dave, this is certainly upsetting to hear and not the kind of experience we want our customers to have. For that, we apologize. We will look into your claims and speak with our team to confirm what was communicated during your visit. Please feel free to reach out to us with any further details you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

August 28, 2019

MJC Review Carlos Munoz was honest, friendly and businesslike with our service appointment. There was no runaround, just a straightforward presentation of work a More

by MJCWPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

BMW of Sarasota responded

That's great to hear -- thank you!

August 28, 2019

Maria Lizardi is great! Maria is a great person and fantastic at helping take care of my BMW’s service needs! She’s the best. I highly recommend her. More

by danhoffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

BMW of Sarasota responded

Dan, thanks for your excellent review!

August 28, 2019

Pleasant. Professional. Experienced. Friendly. I have enjoyed Sarasota BMW for almost seven years. Maria and Derek have always been very helpful! I have also dealt with Tammy over the years and More

by ABA51
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

BMW of Sarasota responded

Thank you so much for your amazing review! We're proud of our representatives for earning such high praise!

August 27, 2019

Sales Everyone was very helpful and pleasant. I have had Bmw before and have been very pleased. Excellent traing on the new vehicle by Chris Lewis More

by MRSLITEREP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Castillo
Aug 28, 2019 -

BMW of Sarasota responded

Thanks for your amazing review! We appreciate it!

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