
BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The service agent Tammy was exceptional Tiffanywas personable and professional with great follow up There couldn’t have been a better experience I called her at the last minute and she took Tiffanywas personable and professional with great follow up There couldn’t have been a better experience I called her at the last minute and she took care of everything More
A/C stopped working Went in for A/C that had stopped working, On inspection a leak around the oil pan was also found. Brought the car in on Saturday a.m., but didn’t get Went in for A/C that had stopped working, On inspection a leak around the oil pan was also found. Brought the car in on Saturday a.m., but didn’t get it back until Tuesday afternoon. Seems like this is the norm at BMW of Sarasota; bring car in and don’t get it back in a reasonable amount of time. Not sure why things take so long and is a definite inconvenience. However, I must say that the staff in the garage, reception and Service Advisor, Valentina all very friendly and professional. More
Replace your greeter Greeter was very unprofessional Did not offer any service help and refused to let me out of vehicle. Derek rescued us.Very poor start with service Greeter was very unprofessional Did not offer any service help and refused to let me out of vehicle. Derek rescued us.Very poor start with service More
Outstanding Service Derek is an excellent well experienced service advisor. He is always professional, communicating what needs to be done and how long it will take. He Derek is an excellent well experienced service advisor. He is always professional, communicating what needs to be done and how long it will take. He is the type of individual BMW should be proud to have on their team. More
Vehicle Check and Oil Service Derek Thomas was my service advisor, he was thorough and courteous, he went through the paperwork and answered all of my questions. Every one from c Derek Thomas was my service advisor, he was thorough and courteous, he went through the paperwork and answered all of my questions. Every one from check-in to check out were courteous. The wait area and amenities were clean and pleasant. More
Total Dissapointment Very dissapointed. It was all about money and not customer satisfaction. The tactics used to force you to buy their over priced service was despicable Very dissapointed. It was all about money and not customer satisfaction. The tactics used to force you to buy their over priced service was despicable. Such as doing a diagnostic that will cost you $115, unless you buy the service. Then they will waive the $115.00. The service I needed was a battery ... wait for it ... $420.00 for a battery! Then when you refuse their overpriced battery they get you with " we have rigged the system so you have to buy the battery from us or it won't recognize the battery" (SIC). That little service to "program" your vehicle to recognize your battery will cost you $170.00. Melting door handles that should have been a recall, would normally cost you $700.00, but I was lucky enough to call BMW USA and "only" got charged $300.00 for BMW's engineering mistake. A tiny little parking lamp that comes on when you open the door with your key fob will cost you $140.00. I will get rid of the car before I ever take my car to BMW Sarasota again. More
MJC Review Carlos Munoz was honest, friendly and businesslike with our service appointment. There was no runaround, just a straightforward presentation of work a Carlos Munoz was honest, friendly and businesslike with our service appointment. There was no runaround, just a straightforward presentation of work and pricing....as good as it gets. More
Maria Lizardi is great! Maria is a great person and fantastic at helping take care of my BMW’s service needs! She’s the best. I highly recommend her. Maria is a great person and fantastic at helping take care of my BMW’s service needs! She’s the best. I highly recommend her. More
Pleasant. Professional. Experienced. Friendly. I have enjoyed Sarasota BMW for almost seven years. Maria and Derek have always been very helpful! I have also dealt with Tammy over the years and I have enjoyed Sarasota BMW for almost seven years. Maria and Derek have always been very helpful! I have also dealt with Tammy over the years and she’s great also. Thank you for having such caring representatives; and for washing my car! More
Sales Everyone was very helpful and pleasant. I have had Bmw before and have been very pleased. Excellent traing on the new vehicle by Chris Lewis Everyone was very helpful and pleasant. I have had Bmw before and have been very pleased. Excellent traing on the new vehicle by Chris Lewis More