BMW of Sarasota

Marino was great to work with. I'm an out of state buyer so we've never met in person - but he still treated me like I had been a customer of his for years. I'd recommend anyone I'm an out of state buyer so we've never met in person - but he still treated me like I had been a customer of his for years. I'd recommend anyone to do business with Marino and BMW of Sarasota. More

Brooke was courteous and professional. She gave honest and useful advice on servicing needs. Waiting area with coffee, snacks, and TV was nice. However, there was no internet service. She gave honest and useful advice on servicing needs. Waiting area with coffee, snacks, and TV was nice. However, there was no internet service. More

I hate these reviews and follows ups that are endless - enough so it inclines mew not to make rebuy from this dealer. enough so it inclines mew not to make rebuy from this dealer. More

I've had all of my BMW vehicles serviced here since 2003. Derek Thomas and his crew always do an excellent job, whether it's routine maintenance or warranty work. Highly recommend! Derek Thomas and his crew always do an excellent job, whether it's routine maintenance or warranty work. Highly recommend! More

always very pleased with Carlos Munoz. Not pleased with the mechanic who never Reset the default in my engine light came on after picking up my vehicle and pulling into my driveway. Not pleased with the mechanic who never Reset the default in my engine light came on after picking up my vehicle and pulling into my driveway. More

The car purchasing experience at BMW of Sarasota was awful. BMW had an ad for a low ball price on a vehicle that no dealers have in stock in order to drive customers to the dealership, and the dealer t awful. BMW had an ad for a low ball price on a vehicle that no dealers have in stock in order to drive customers to the dealership, and the dealer then “baits and switches” and charges many thousands more more for a vehicle with a base price only $2000 higher. Everything possible is done to confuse the buyer and make it difficult for them to see what a bad deal they are actually getting. I asked to have the deal for the new vehicle and my trade in kept completely separate but they refused to do that, generating a “deal sheet” that was impossible to make sense of.Some of the additional unspeakably high additional charges they dreampt up were charged twice rather than once; my deposit was $5000 yet I was only given credit for $4100. I’ve owned many cars and 3 BMW’s and this car purchasing experience was unspeakably bad and in a class unto its self compared with all the others. I will never buy another vehicle from this sleazy dealer and would recommend that others avoid it like the plague! There are other BMW dealers within driving range that are much better! More

dave my Sales rep was outstanding-very knowledgeable I would rate the experience was fantastic would rate the experience was fantastic More

Brooke provided a great deal of attention to us before, during, and after our appointment in the service department. during, and after our appointment in the service department. More

Did not cover a serious driver seat restraint issue only a few miles after the last service due to just 2 months after warranty ran out- car was not used during that time! Very unfair- a few miles after the last service due to just 2 months after warranty ran out- car was not used during that time! Very unfair- More

Cameron was excellent to work with. Kept me well informed and explained all the work that was required. Definitely will recommend and come back for service. Kept me well informed and explained all the work that was required. Definitely will recommend and come back for service. More