BMW of Sarasota

Amazingly service oriented people! This is about a purchase made online! At first I thought it couldn’t be done you know buying a car without testing it and touching it. But.. I submitt This is about a purchase made online! At first I thought it couldn’t be done you know buying a car without testing it and touching it. But.. I submitted the form, a while later this very nice lady call me to see how she was able to assist me to achieve my goal of buying this vehicle for my daughter. I made al kind of requests and questions as you can imagine and she answer and provide all kind of options and ideas to make it work. When I got the car it was better than I expected, it felt like a new car but it was a preowned certified. Now I know what it means, feeling new with some miles on the odometer. Then the financial manager, OMG! poor guy I felt so bad! My daughter needed to sign the contract but she was in a different State so he told me he could send the contract to a nearby dealer for her to sign it at a later date so I could bring the car as a early surprise. Now comes the abuse, I was in a State with one our difference and my daughter was trapped in the hospital she was working and arrived home near 10:00 pm local time 11:00 pm his, and at this time from his home he took his time and with a smile all the time he directed us to an online page where she stamped her signature using her iPad and close de deal. Great Experience, Thank you Liza and thank you Jesus!! More

Great car buying experience I've worked with a lot of dealerships in my years, but I will put BMW of Sarasota as the best by far, the staff was great Naycole my sales associate a I've worked with a lot of dealerships in my years, but I will put BMW of Sarasota as the best by far, the staff was great Naycole my sales associate and Mr Caz the finance department, I have nothing but good words for the great people who took care of me, When I'm ready to upgrade I will come back to BMW of Sarasota. More

Very courteous people. Carlos was very thoughtful Very thoughtful they did a great job getting me taking care of at the price that was quoted they hot me a rental so I wouldn’t have to sit there all d Very thoughtful they did a great job getting me taking care of at the price that was quoted they hot me a rental so I wouldn’t have to sit there all day. More

Great Experience!!!! From the initial interaction to walking out the door owning a new BMW the experience was professional, friendly and top notch!! Flew in from out of s From the initial interaction to walking out the door owning a new BMW the experience was professional, friendly and top notch!! Flew in from out of state and was highly pleased the treatment. I will continue shop with dealership More

Review of service All personnel were very curious and knowledgeable. Very pleased with Carlos and the ladies at the desk who got me the rental car. Will continue to use All personnel were very curious and knowledgeable. Very pleased with Carlos and the ladies at the desk who got me the rental car. Will continue to use this dealership for my service. More

Excellent service I it's always a pleasure dealing with your service department. Seth is fantastic and so are the mechanics. The facility is pleasant to wait at too. I it's always a pleasure dealing with your service department. Seth is fantastic and so are the mechanics. The facility is pleasant to wait at too. More

Excellent Service I left a message with Maria to schedule an appointment since Carlos, my long service rep, had left and was surpraised almost immediately got contacted I left a message with Maria to schedule an appointment since Carlos, my long service rep, had left and was surpraised almost immediately got contacted back by him. I got my appointment in the next 48 hours and as usual Carlos was friendly and efficient. I got my car back in 3 hours with a car wash included! More

Excellent Always top notch in handling all of your needs. Naycolle is the best. Would recommend this dealership to everyone. My new car is fantastic. The change Always top notch in handling all of your needs. Naycolle is the best. Would recommend this dealership to everyone. My new car is fantastic. The changes to the x3 are awesome. More

Great Service I have been for service two times (airbag recalls) and both times Valencia provided excellent service and follow-up to make sure everything was satisf I have been for service two times (airbag recalls) and both times Valencia provided excellent service and follow-up to make sure everything was satisfactory. The gentleman who greeted me when I arrived was quite friendly and upbeat (forgot his name but he is originally from RI. On this last visit Jonathon Escobar showed me several vehicles for purchase and did an excellent job. These are two fine employees that represent your company well. All in all, that's a fine service center. Ron Albert More

10000 mi service Jessica Asst Service Manager consistently exudes excellence in communications w the client and assuring timely repairs and service. Overall the servic Jessica Asst Service Manager consistently exudes excellence in communications w the client and assuring timely repairs and service. Overall the service staff are very friendly and helpful. More