BMW of Sarasota

Great Service Department! The staff couldn’t be nicer. I took my BMW in for a couple recalls. I got a loaner car, and my car was done in about 3 hours. The staff couldn’t be nicer. I took my BMW in for a couple recalls. I got a loaner car, and my car was done in about 3 hours. More

Passenger airbag recall Quick and thorough service. The only issue was a prolonged drop off. My appointment was not in the system, even though I spoke on the phone with an Quick and thorough service. The only issue was a prolonged drop off. My appointment was not in the system, even though I spoke on the phone with an administrator 4 days prior and I showed up at agreed time. It was resolved reasonably quickly, but all my contact info was wrong in the system and we had to correct, even though I had given my correct number over the phone previously. Auto service was good, administration poor. More

Service Very pleased. The car looks like new and runs like new. All the necessary repairs were done as needed and by the time completion was promised. Very pleased. The car looks like new and runs like new. All the necessary repairs were done as needed and by the time completion was promised. More

Amazing So nice to deal with people who really care about the customer and their vehicle. Carlos kept me updated on the progress and what was wrong. So nice to deal with people who really care about the customer and their vehicle. Carlos kept me updated on the progress and what was wrong. More

Excellent and Timely Service My 2014 428 was recently in for service as per BMW recommendations. New tire replacement was in order as the tires were worn dangerously low and showe My 2014 428 was recently in for service as per BMW recommendations. New tire replacement was in order as the tires were worn dangerously low and showed uneven wear. I chose to replace all four Pirelli P 7 tires and have a requisite wheel alignment. My car is now riding much smoother, quieter and again with nimble handling. All work was preformed in timely and efficient manner. I must thank Jessica Caycedo for the excellent advice and smooth transaction in having this work done. More

Jessica was extremely helpful! Everything about my visit was excellent. From the valet, to Jessica, my service advisor, all did as hoped. This was my best visit by far! Everything about my visit was excellent. From the valet, to Jessica, my service advisor, all did as hoped. This was my best visit by far! More

Excellent sales staff. My salesperson, Susan Gatlin, was very knowledgeable about the vehicles and went out of her way to ensure that I had a positive experience. Even after My salesperson, Susan Gatlin, was very knowledgeable about the vehicles and went out of her way to ensure that I had a positive experience. Even after the sale, she was there for any issues or concerns I had. The dealership had a wide range of models for me to test drive and look at the interiors to make my decision. I really appreciate the effort that the dealership went through to locate and acquire the exact configuration that I wanted. More

Great Communication & Service. I got to tell you that Carlos Munoz in service is the man. He kept me in the loop with all the repairs, was always available when I called, & pointed I got to tell you that Carlos Munoz in service is the man. He kept me in the loop with all the repairs, was always available when I called, & pointed out a few important items that I was unaware of. So Carlos get's an A++ from me. Thank you Carlos. More

430 Cabrio Abby held the deal together. Her product knowledge and straight talk kept us interested in doing business at Sarasota BMW. Without Abby we wouldn’t ha Abby held the deal together. Her product knowledge and straight talk kept us interested in doing business at Sarasota BMW. Without Abby we wouldn’t have done the deal. More

Great salesman!! This is the 3rd car I purchased here ! Great service. Friendly staff. My only disappointment is that I did not get anything off the price or nothing added to my trade in. I am still sat Great service. Friendly staff. My only disappointment is that I did not get anything off the price or nothing added to my trade in. I am still satisfied and will return Friday with my son to look at purchasing a vehicle for him More