BMW of Sarasota

Everyone was very nice, facility clean, refreshments (didn't partake) could and should be better. Importantly, Cameron listened, requested routine maintenance work was done timely and seemingly correctl (didn't partake) could and should be better. Importantly, Cameron listened, requested routine maintenance work was done timely and seemingly correctly, car was clean (no oil, grease, etc. inside) and had a pretty decent wash although wish you would provide a wash that really cleans more than just the outside surface of the wheels! Cameron was also very knowledgeable about the vehicle, patient and very nice to talk with not only about service, but cars and overall in general. Cameron also presented as very caring and did whatever it took, which in my case not much, as I only had simple routine maintenance performed. More

A great service experience. From arrival to pickup everything was handled with professionalism. The service details were explained completely. Greg was very helpful with all From arrival to pickup everything was handled with professionalism. The service details were explained completely. Greg was very helpful with all my questions. More

I can always count on Maria Lizardi for an honest assessment of what service my vehicle requires to keep it running smoothly. Add the experts in the service department and it’s a job well done. assessment of what service my vehicle requires to keep it running smoothly. Add the experts in the service department and it’s a job well done. More

My experience was extremely delightful and very helpful. My service advisor was knowledgeable and prompt in answering any questions and concerns regarding my vehicle. I was very satisfied with the outcome. My service advisor was knowledgeable and prompt in answering any questions and concerns regarding my vehicle. I was very satisfied with the outcome. I would rate this dealership a 10 for excellent service and wonderful staff best score More

Took my car in for an oil change and inspection. Three days after the service my "need brake fluid" light came on. I e-mailed my service representative asking him what to do. But I never received Three days after the service my "need brake fluid" light came on. I e-mailed my service representative asking him what to do. But I never received a response. Bad experience. Very disappointing. More

Salesmen did not follow through with his word! You owe me for touch up paint for this 2024 M850xi.He was to get this taken care of! You owe me for touch up paint for this 2024 M850xi.He was to get this taken care of! More

Absolutely fantastic experience at BMW Sarasota. From the moment I walked in, the staff were very friendly, knowledgeable and genuinely enthusiastic. From the moment I walked in, the staff were very friendly, knowledgeable and genuinely enthusiastic. More

BMW of Sarasota rates tops in all areas. from service and sales the expertise was excellent. After many purchases I will still continue to keep buying only from them. from service and sales the expertise was excellent. After many purchases I will still continue to keep buying only from them. More

Had a very positive experience with the service as well as my advisor Andrew. He was great by keeping me updated with the completion time as well as any questions I had. as my advisor Andrew. He was great by keeping me updated with the completion time as well as any questions I had. More

Greg, Nicole, and Pete were helpful, knowledgable, and understanding. I found them to be polite, personable, proficient, and professional. I wish my experience with BMW NA had been similar! understanding. I found them to be polite, personable, proficient, and professional. I wish my experience with BMW NA had been similar! More