BMW of Sarasota

Amazing experience. Bobby Carr was the best We were greeted right away and Bobby Carr was professional and attended to our every need. Even with two little kids. Very delighted with his servic We were greeted right away and Bobby Carr was professional and attended to our every need. Even with two little kids. Very delighted with his service. If I am in the market for another BMW it will be with Bobby Carr and BMW of Sarasota. From beginning to end he maintained prompt and courteous communication. Our son left his Nintendo at the dealership and he went out of his way to see that we got it back. He’s redefining car sales experience. More

Attentive to customer Was attentive to customer and kept me informed through the various issues that came up during the service work being performed. Had good suggestions o Was attentive to customer and kept me informed through the various issues that came up during the service work being performed. Had good suggestions on future service visits More

Disappoimting Expected more concern for client; agent refused to schedule as it was my responsibility to know if tire was in stock. no direction regarding solution. Expected more concern for client; agent refused to schedule as it was my responsibility to know if tire was in stock. no direction regarding solution. In addition, sent two website messages which remain unanswered. More

Servuce Carlos was great. He called with updates, the work was completed before estimated time and the car was clean ready to go. It was a pleasure to experie Carlos was great. He called with updates, the work was completed before estimated time and the car was clean ready to go. It was a pleasure to experience old school service with class. Todd Hicks More

Sales & Service at Sarasota BMW Everyone from the time we entered the lobby and was greeted by the receptionist was courteous and professional. Our sales representative, Abby Abouze Everyone from the time we entered the lobby and was greeted by the receptionist was courteous and professional. Our sales representative, Abby Abouzeid, was very knowledgeable, acted professionally and worked hard at trying to find the right car for us. She came through on all that she promised and pleasantly answered all our questions. More

Excellent service I had Seth Rogers as my service liaison and he was excellent. Seth answered all of my concerns, provided me with a loaner vehicle and quickly performe I had Seth Rogers as my service liaison and he was excellent. Seth answered all of my concerns, provided me with a loaner vehicle and quickly performed the service. Thanks Seth. You’re the best!! More

Easy warranty fix & Tire replacement Easy to schedule and get a loaner for an airbag recall fix. Also they checked out a leaky tire, said I needed a new one as the run flats are hard to Easy to schedule and get a loaner for an airbag recall fix. Also they checked out a leaky tire, said I needed a new one as the run flats are hard to repair. They price matched the lowest tire price we could find. All done with a loaner so we could run our errands. More

Scheduled Service My service person, Mr. Lewis Mention was courteous, professional and on point. I was their for a an oil change and he informed me what other services My service person, Mr. Lewis Mention was courteous, professional and on point. I was their for a an oil change and he informed me what other services I needed to be up to date. he confirmed I could get all done within the same time frame. he set me up with an uber to get me back to work and back to pick up the car. Lewis gave me his card and told me to call if needed anything. Lewis was a pleasure to work with and I will ask for him specifically in the future. More

Carlos Everything was great. Car was done in the time described. Carlos took care of me, he is a great person. I will be calling him from now on. Everything was great. Car was done in the time described. Carlos took care of me, he is a great person. I will be calling him from now on. More

Enjoyed working with our sales person The sales person that you work with when buying a car makes all the difference. Tim Chestnut was very personable, friendly yet professional, and help The sales person that you work with when buying a car makes all the difference. Tim Chestnut was very personable, friendly yet professional, and helpful throughout the experience. We feel that we were treated fairly both in sale price and trade in value. More