BMW of Sarasota

Great Service Manager Greg is great to deal with and always puts the customer first. Easy to get an appointment, and checking in is quick and efficient. My car is always Greg is great to deal with and always puts the customer first. Easy to get an appointment, and checking in is quick and efficient. My car is always ready when promised. More

Great experience everytime we visit.. My wife and I has always had a great experience when we bring our car in. We really love the great hospitality the give us and how they make us Specia My wife and I has always had a great experience when we bring our car in. We really love the great hospitality the give us and how they make us Special. Carlos and Greg are a great asset to your company and we appreciate them for going above and beyond for us.. More

Car Buying Experience I gave this car dealership 5 stars because Naycolle , the sales associate was extremely helpful in finding the car of my dreams which took me a few mo I gave this car dealership 5 stars because Naycolle , the sales associate was extremely helpful in finding the car of my dreams which took me a few months-no pressure, professional and great personality. I had a few minor blips initially but together Sequoia and Naycolle took great care of me and I expect they will continue to. Also a "shout out" to Chad the genius, who helped this "older gal" numerous times figure out the technology. Thanks Sarasota BMW. More

Maintenance Service call Everyone we dealt with was very Friendly Carlos made sure everything was completed on-time and he was very thorough and explained everything. 5 sta Everyone we dealt with was very Friendly Carlos made sure everything was completed on-time and he was very thorough and explained everything. 5 stars. More

Warrantee work Treated very well and time schedules on time. From the entry reception tothecookiestopick nothing could have been better. I highly recommend Sarasota Treated very well and time schedules on time. From the entry reception tothecookiestopick nothing could have been better. I highly recommend Sarasota BMW to all More

Service center It was a pleasure for me to went there. I really appreciate my advisor for all she done. It was a great time. Keep it up Maria L. It was a pleasure for me to went there. I really appreciate my advisor for all she done. It was a great time. Keep it up Maria L. More

Always great service! The entire staff always goes above, and beyond, to ensure customer satisfaction! Maria is awesome to work with and always provided exceptional servic The entire staff always goes above, and beyond, to ensure customer satisfaction! Maria is awesome to work with and always provided exceptional service. I would not hesitate to recommend her, Jack, and the dealership in general to anyone. More

Routine oil change I was quoted at first $459 for an oil change. Then they said they would help me out and lower that to $259. I showed the service writer an email from I was quoted at first $459 for an oil change. Then they said they would help me out and lower that to $259. I showed the service writer an email from their dealership for $24.95 oil change special for all 4-6 cylinder engines. He explained to me that doesn’t include Diesel engines because it takes a special oil and DEF service. After some discussion that the synthetic oil maybe slightly different but costs the same. We agreed that they would just change the oil only because I recently topped off the DEF reservoir ( DEF fluid is $10 for 2 1/2 gallons, the reservoir holds 1 1/2 gallons). I drove the car home and pulled the dip stick on the engine and the oil looked black like old oil. Now I’m second guessing as to if they changed the oil at all. Diesel engines still have a dip stick unlike some newer gas engines so I was able to visually look at the oil color. Basically they would have been perfectly happy with charging me up to $259 for a basic oil change which now I question they even performed. OBTW this isn’t the first time I feel this dealship has been less than ethical. More

Overall great experience. Good service. Comfortable waiting area with refreshments. Good competitive pricing. I will definitely return for any service work that I need. Derek w Good service. Comfortable waiting area with refreshments. Good competitive pricing. I will definitely return for any service work that I need. Derek was very helpful. More

Great service with a smile I was in for a routine oil change . My service advisor , Maria Lizardi , who is top notch , explained the other services she recommended , of which I I was in for a routine oil change . My service advisor , Maria Lizardi , who is top notch , explained the other services she recommended , of which I was very appreciative . She has always steered me in the right direction . The car was ready for me by 11:30 AM , which was before the time they said it would be ready . A complete inspection was done on all the major parts and fluid levels , and the car was washed . Everyone was very courteous , and it was a very positive experience . Also a special mention to Johnny O , He is the first person you encounter when checking in . Very positive fellow, with a good sense of humor . More