
BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Roy was great. Roy was great and ultra patient. Whatever I wanted to drive made it happen. Upper management want you to know they appreciate you with no pressure to Roy was great and ultra patient. Whatever I wanted to drive made it happen. Upper management want you to know they appreciate you with no pressure to buy. They even offered to buy lunch. As bad as most car buying is a dreadful experience this was pleasure. Most of all they want you to be Happy. Can't say enough good things about dealership. Bill More
outstanding service Professional & Knowledgeable Staff, outstanding service Keep up the good work. I highly recommend Professional & Knowledgeable Staff, outstanding ser Professional & Knowledgeable Staff, outstanding service Keep up the good work. I highly recommend Professional & Knowledgeable Staff, outstanding service Keep up the good work. I highly recommend Profeto friendsssional & Knowledgeable Staff, outstanding service Keep up the good work. I highly recommend More
Car purchase All the agents were very helpful, honest and friendly. Susan Gatlin was an excellent sales person, very helpful and really made me comfortable with th All the agents were very helpful, honest and friendly. Susan Gatlin was an excellent sales person, very helpful and really made me comfortable with the purchase. More
Courteous, Comfortable & Competent Carlos is easy to deal with, tells me what to expect before I arrive, gets me a loaner car if I need one & keeps me informed re progress by phone so I Carlos is easy to deal with, tells me what to expect before I arrive, gets me a loaner car if I need one & keeps me informed re progress by phone so I always know when the job is done. None finer than Carlos. More
Friendly, parts on hand, waited for car Emergency service but still was able to wait and get car back in a few hours. Assist service mgr was friendly, well versed in the product. Emergency service but still was able to wait and get car back in a few hours. Assist service mgr was friendly, well versed in the product. More
Extremely disappointing 3 calls to service rep to schedule went unanswered. Web scheduling apparently not working either. Car was 2.5 hours late from estimated time and no on 3 calls to service rep to schedule went unanswered. Web scheduling apparently not working either. Car was 2.5 hours late from estimated time and no one contacted me to tell me or provide any explanation. When service papers were found on reps desk (apparently had gone to lunch) no keys were found and no one knew where the car was. Plus the men's room was filthy. I spent a good amount on extended service plan and warranty am not impressed to say the least. More
Caring, thoughtful,more than met expectations Jack is caring,knowledgeable and professional. I had an appointment that was a conflict with the timing and he did everything in his power to help me Jack is caring,knowledgeable and professional. I had an appointment that was a conflict with the timing and he did everything in his power to help me. Super guy He came up with a fair deal and we bought a new car More
Oil change Arrived on time for my 10:30 appointment and had to wait for 15 minutes for the service advisor. Then I had to wait for another 15 minutes while they Arrived on time for my 10:30 appointment and had to wait for 15 minutes for the service advisor. Then I had to wait for another 15 minutes while they processed the paperwork for my loaner which I had confirmed the day before. My experience was different than my expectations. . When I made the appointment I was told that is was about a one hour procedure in reality it was 2 1/4 hours. The service was an oil change and inspection. They also washed the exterior. More
Professional & Knowledgeable Staff This is my second BMW lease & I highly recommend them to friends. Their sales reps are incredibly knowledgeable & professional. Our sincere Thanks to This is my second BMW lease & I highly recommend them to friends. Their sales reps are incredibly knowledgeable & professional. Our sincere Thanks to Will Bean for the time he took to find us a great X3! More
Service I was at the dealership at 6:50 AM and the first in line. The person that logged me in must have made a mistake since I had to wait 20 minutes in the I was at the dealership at 6:50 AM and the first in line. The person that logged me in must have made a mistake since I had to wait 20 minutes in the waiting room while there were 3 service reps sitting around doing nothing. I even received an email from your dealership asking why I did NOT show up for my appointment? Whoever logged in me must have been inexperienced and in need of additional training. If it wasn't for Greg Jones, I probably would not go back for service at the dealership. Greg Jones was very professional, courtesy and extremely helpful. More