
BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Overall experience was very good. Communication process was very good. Service coordinator attentiveness was very good. Communication process was very good. Service coordinator attentiveness was very good. More
Went to buy a cash car and then got told that the car I was looking at had no keys and then the whole time it took a whole day just for me to buy my car wouldn’t let me test drive it but then let an old gu was looking at had no keys and then the whole time it took a whole day just for me to buy my car wouldn’t let me test drive it but then let an old guy test drive it. It was the worst experience I ever had at a dealership. They judge me without knowing me. More
The first 5 that I gave I thought was for Derek. I would give BMW itself a 3. This was the second time I brought the car in for a coolant issue. I feel that it should've been dealt with the first ti I would give BMW itself a 3. This was the second time I brought the car in for a coolant issue. I feel that it should've been dealt with the first time to save my time and lots of labor costs. More
BMW of Sarasota, especially Pete, Greg, and Nicole were helpful, understanding, knowledgeable, and sympathetic. They were polite, personable, proficient, prompt, and professional in my ordeal that lasted helpful, understanding, knowledgeable, and sympathetic. They were polite, personable, proficient, prompt, and professional in my ordeal that lasted from March 11- April 30th. BMW NA was unsympathetic, rude, uncaring, unknowledgeable, unresponsive, inefficient, and unprofessional! More
Carlos did an amazing job as always. Kept in great communication with me throughout the process and made sure all went smooth. Thank you. Kept in great communication with me throughout the process and made sure all went smooth. Thank you. More
Exceptionally customer centric dealership. Carlos adds a very personal touch to the experience. Well done. Carlos adds a very personal touch to the experience. Well done. More
High scores for both Jonathan and Mario for working so well with us on our last purchase. Greatly appreciate them well with us on our last purchase. Greatly appreciate them More
Maria is outstanding service advisor. She continues to provide great customer service and superb product knowledge. Always responds and follow up quickly.. She continues to provide great customer service and superb product knowledge. Always responds and follow up quickly.. More
Greg Jones, BMW Service Manager, and support staff consistently provide exceptional service and customer satisfaction. consistently provide exceptional service and customer satisfaction. More
Ms Lucy, asst service mgr, was very helpful, excellent customer service & professional! Same with Nicole Fiord from product genius! customer service & professional! Same with Nicole Fiord from product genius! More