BMW of Sarasota

The entire staff has a forward approach. They have a no pressure atmosphere and listen to the customer wants and needs. Beefy friendly and professional. They have a no pressure atmosphere and listen to the customer wants and needs. Beefy friendly and professional. More

Very kind and helpful as I needed to visit the dealership for information relative to instructions for information relative to instructions More

Warm welcoming environment in the dealership Sales person Nick provided great customer service and was pleased with process person Nick provided great customer service and was pleased with process More

Service appointment went smoothly and handled professionally by Maria, as always! The video report by the service technician was well done and certainly creates transparency to your dealership's professionally by Maria, as always! The video report by the service technician was well done and certainly creates transparency to your dealership's service work. More

The moment We walked in I felt Welcomed, immediately greeted with a smile from Ash, a salesman… He was excellent in his knowledge of the vehicle’s with no foolishness & very Professional. greeted with a smile from Ash, a salesman… He was excellent in his knowledge of the vehicle’s with no foolishness & very Professional. More

First time at this dealership as a new BMW owner. My advisor Greg Jones was very attentive to my concerns and definitely delivered, so thank you. On another note I am just overwhelmingly impressed wi My advisor Greg Jones was very attentive to my concerns and definitely delivered, so thank you. On another note I am just overwhelmingly impressed with how the tech video/ diagnosis come across my email, it was clear and concise. I would definitely recommend to anyone looking for service; I will surely be back. More

I am in the process of buying out my lease. Jonatan was very helpful overall. David Fishburn from the Finance Department on the other hand was incompetent to so say the least. He was somewha Jonatan was very helpful overall. David Fishburn from the Finance Department on the other hand was incompetent to so say the least. He was somewhat annoyed that I choose not to agree to extra packages and gave me the wrong information regarding the final payment for my car (in which he should have known the process regarding the third party personal check process) and had not idea that the banks were closed on 11/12/2022 (in order to remedy the situation). This issue is still not resolved. When I involved the manager, he was not aware of the process that the finance department follows and was not very helpful. I suggested to the Manager that they re-train David with the information that he gives to clients regarding a third party check approval process, so that this inconvenience does not happen going forward. More

They are Always on time and they keep you updated on the work being done. work being done. More

I have a BMW M3 competition and it’s so versatile! I destroy all other cars on the track but can still pick up kids or clients! My wife’s X7 M50i is fast and luxurious with that V8 twin turbo sound! W I destroy all other cars on the track but can still pick up kids or clients! My wife’s X7 M50i is fast and luxurious with that V8 twin turbo sound! When it does come time for maintenance these guys always jump on any repair or maintenance I need and get it done quickly! I’ve bought 5 BMW’s so far and will continue to keep buying more! More

Very helpful in getting my car fixed and out of there quickly. Next time I’ll get a loner though quickly. Next time I’ll get a loner though More