BMW of Sarasota

Had a Great service experience, my advisor Greg Jones was outstanding. Along with the whole Service Team. outstanding. Along with the whole Service Team. More

I can honestly say there’s multiple reasons. The core issue seems to be whenever there’s a problem whatever employee I’m dealing with seems to be willing to move heaven and earth to make things The core issue seems to be whenever there’s a problem whatever employee I’m dealing with seems to be willing to move heaven and earth to make things work out. More

Carlos and the service team always does their absolute best to get cars in quickly and serviced. They have truly been a pleasure to deal with. Sarasota BMW has not disappointed from sales to service the best to get cars in quickly and serviced. They have truly been a pleasure to deal with. Sarasota BMW has not disappointed from sales to service they are top notch More

Excellent service and extremely friendly staff Loved the video of the work that was completed the video of the work that was completed More

Marked the parts up for my repair to twice what they should have cost. Tried to charge me double for labor for a grand total of $3,450 to replace a radiator. The service advisor Matthew Beair then got a should have cost. Tried to charge me double for labor for a grand total of $3,450 to replace a radiator. The service advisor Matthew Beair then got an attitude with me and told me I would be unable to find anything less expensive, lied to my face about the required procedure for replacement and then seemed shocked when I refused the bogus price. He acted as if I had never owned a car before and once again lied to me after I asked him where the tow hook they took out of my car was. They found it back in the shop after he repeatedly told me that it was in the car I already checked and I must have missed it. I called around and got quotes with the highest still being $600 less and the best price was sub-$1,700, all prices at other BMW dealerships. They have lost my business and my family’s business due to the blatant lies and severe lack of customer service. I have never been told that I don’t know what my own car is before. It’s obvious this person has much more going on beyond this. I feel bad for him. After all of this, I get my car back with grease stains smeared all over the beige leather on my door. I’ve cleaned it twice now and can still see the spots. More

I dealt mostly with Chad Hassan was not available when first arrived at the dealership. Chad could not have been more helpful. He was efficient knowledgeable and very polite I had the best experience f first arrived at the dealership. Chad could not have been more helpful. He was efficient knowledgeable and very polite I had the best experience from meeting Chad to finishing with fiancé with David More

Mathew took care my tire issue in a few hours without any upsale like I’ve had to deal with previously with other service advisors. upsale like I’ve had to deal with previously with other service advisors. More

Great experience with sales and finance. 3rd BMW we have purchased from BMW Sarasota. Always professional. 3rd BMW we have purchased from BMW Sarasota. Always professional. More

I was on vacation and needed a tire for my BMW X-3 and was able to find BMW Sarasota and get back on the road. was able to find BMW Sarasota and get back on the road. More

Love Saturday service hours. And the service managers are great. Matthew Beair was knowledgeable and didn’t oversell anything. And the service managers are great. Matthew Beair was knowledgeable and didn’t oversell anything. More