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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,870 Reviews

12,871 Reviews of BMW of Sarasota - Service Center

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June 29, 2019

Superior customer service Carlos always goes above and beyond with customer service. He keeps you informed during your repair and explains the issues along the way. Thank you f More

by CWALDO74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

BMW of Sarasota responded

We're very happy to hear that Carlos made your visit a great one -- thank you!

June 29, 2019

Maria is awesome as usual I have purchased several vehicles from bmw sarasota. My service advisor does an outstanding job If you ever need an advisor who cares about the cli More

by AFKORNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Castillo
Jul 02, 2019 -

BMW of Sarasota responded

Thanks for your full five stars! We appreciate it!

June 29, 2019

Great Service I appreciate the great service and experience. Awesome group of people I worked with. Would recommend for service and sales. Tammy, Seth Greg and J More

by SCONTI65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Rodgers, Jessica Caycedo
Jul 02, 2019 -

BMW of Sarasota responded

Thanks so much for the amazing review!

June 29, 2019

Good job on my Challenging 1997 840 CSI Good job considering the techs were working on and trying to secure parts for my 1997 840 CSI. I continue to bring my car to BMW of Sarasota for serv More

by BWSMALLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Tighe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2019 -

BMW of Sarasota responded

Thank you for your fantastic review! We look forward to seeing you again!

June 28, 2019

Personal experience Very friendly and extremely accommodating I was a new customer and I will not be going anywhere else Jessica service advisor was the best can’t wait t More

by MERLESLATER13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Caycedo
Jun 28, 2019 -

BMW of Sarasota responded

Thanks for your amazing review!

June 27, 2019

Fernando is fabulous. As always, clear, responsive and helpful. Fernando makes me keep coming back to this Dealership. My experience before working with him was not good, More

by Sarasota258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
Jun 27, 2019 -

BMW of Sarasota responded

We're very glad that Fernando has earned your trust and your business -- thank you!

June 27, 2019

Engine warning light We arrived mid-afternoon without an appointment and an "engine" warning light that can mean many different kinds of problems. Derek Thomas had it che More

by alj1131
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

BMW of Sarasota responded

Thanks for your wonderful review!

June 27, 2019

Good Service Experience Work done well. Service Advisor Jessica Caycedo listened to my concerns and advised a course of action which resulted in my complete satisfaction. Car More

by Rod01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Caycedo
Jun 28, 2019 -

BMW of Sarasota responded

Thank you very much, Rod!

June 27, 2019

In for a recall and a minor service I was very impressed that BMW of Sarasota proactively called me to schedule my PCV Valve recall service. They also gave me a rental car. My Servic More

by DYYOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

BMW of Sarasota responded

It's great to hear you were pleased with our service from beginning to end -- thank you!

June 27, 2019

Great service Great prices and great service very happy with the Quality of work that was performed . Will definitely be back. I would recommend to anyone who wo More

by Courtney B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Tabar
Jun 28, 2019 -

BMW of Sarasota responded

Thank you, Courtney! We're thrilled to have earned such a stellar review!

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