BMW of Sarasota - Service Center

Needed urgent service Drove in without an appointment. Low tire light on and Bluetooth not working. Leaving on a 1500 mile road trip in a couple of days. Fernando couldn’t Drove in without an appointment. Low tire light on and Bluetooth not working. Leaving on a 1500 mile road trip in a couple of days. Fernando couldn’t have been nicer or more accommodating. I expected to have to wait due to no appointment. However he fit me in and I so appreciated it. More

Annual Service BMW of Sarasota has an excellent and professional Service Department. Maria Lizardi ,my service advisor, is very courteous and professional. She alwa BMW of Sarasota has an excellent and professional Service Department. Maria Lizardi ,my service advisor, is very courteous and professional. She always has my car ready on time and it is always fixed. I have a 2018 BMW now, but I previously had a 2011 BMW which occasionally needed more that the usual maintenance. Maria would make sure that the problem was fixed the first time in the BMW shop. I will continue to bring my BMW X5 to BMW of Sarasota for service. More

Efficient Service My service experience would be described as friendly, efficient and professional. All my questions were answered and the work done promptly. Thank you My service experience would be described as friendly, efficient and professional. All my questions were answered and the work done promptly. Thank you very much. More

Excellent communication and service Jessica is an excellent communicator. Very professional, always explains everything clearly, and is warm and welcoming. The work is finished as promis Jessica is an excellent communicator. Very professional, always explains everything clearly, and is warm and welcoming. The work is finished as promised. Excellent experience overall with all the staff. More

They treat you like family!! Set a BMW is a wonderful place to get service, they treat you like family. From the management team to the sales personnel as well as the members of Set a BMW is a wonderful place to get service, they treat you like family. From the management team to the sales personnel as well as the members of the team that greet you when you drop off your car always polite and eager to help you. My Sister , myself and our brother Go to BMW Sarasotaw More

128i Service I was greeted quickly and professionally. The waiting area is comfortable, clean and the snacks and drinks which are provided are appreciated. The $ I was greeted quickly and professionally. The waiting area is comfortable, clean and the snacks and drinks which are provided are appreciated. The $29.95 oil change special turned out to cost $64.96, a surprise. The cost of installation of my provided air filter was reasonable, though. The facility deserves a 5- star rating but the cost if service limits my rating to a 3 stars. More

Prompt courteous service Maria is the best service representative I have dealt with, in 45 years of dealership representatives. She does what she says in a prompt courteous m Maria is the best service representative I have dealt with, in 45 years of dealership representatives. She does what she says in a prompt courteous manner. More

Warranty service Anytime I have had an issue or questions they are always more than happy to help. This last trip was just another example of there great service and h Anytime I have had an issue or questions they are always more than happy to help. This last trip was just another example of there great service and helpful staff. More

Great honest hospitality All of my needs were taken care of and a loaner can was provided. Kristen was extremely helpful and easy to communicate with. Chong Lee took the car f All of my needs were taken care of and a loaner can was provided. Kristen was extremely helpful and easy to communicate with. Chong Lee took the car for a test drive with me and knew exactly what he was talking about. More

10000 mile service Great service, car cleaned when finished, delicious cookies and coffee. Nice job. Plenty of nice cars to look at while waiting. Everyone was very frie Great service, car cleaned when finished, delicious cookies and coffee. Nice job. Plenty of nice cars to look at while waiting. Everyone was very friendly. More