BMW of Sarasota - Service Center

My car got fell off of the radar of the service department and was there for two weeks. Miss Paula and D'Shon were the only people that excepted responsibility for the inexcusable, lack of service department and was there for two weeks. Miss Paula and D'Shon were the only people that excepted responsibility for the inexcusable, lack of service and in turn made the rest of the experience pleasant. We've been customers in sales and service recently and would not have returned if we had known this was going to occur. More

They were very busy but very efficient. The dealership was clean and the employees were friendly. I was able to get my car serviced in about an hour. The dealership was clean and the employees were friendly. I was able to get my car serviced in about an hour. More

Always a pleasure to go to BMW of Sarasota. Cameron was awesome and efficient. I will take my car there again. Cameron was awesome and efficient. I will take my car there again. More

Mario Piccone and his team did an amazing job, best car buying experience I have ever had!!! buying experience I have ever had!!! More

Our service rep was great and kept me informed with the service required. It was done on time…. service required. It was done on time…. More

Everyone there are very professional and pleasant to work with. The best auto service experience I’ve had. with. The best auto service experience I’ve had. More

Checking in process was fast and easy and the work on my car was done promptly. car was done promptly. More

Ralph was wonderful at keeping me in the loop about my repair. Top notch customer service! repair. Top notch customer service! More

Excellent service and communication. My service manager -Josh (?), was helpful and focused on solving my steering issue. My service manager -Josh (?), was helpful and focused on solving my steering issue. More

Joshua in service is great highly recommend him Sales department sucks they don’t really want to sell cars to you unless you’re a perfect candidate for BMW financial department sucks they don’t really want to sell cars to you unless you’re a perfect candidate for BMW financial More