BMW of Sarasota - Service Center

BMW of Sarasota’s service department is very well organized, clean, efficient, and has amazing employees. What drives me to the facility is my fabulous service advisor, Carlos Munoz. I cannot say e organized, clean, efficient, and has amazing employees. What drives me to the facility is my fabulous service advisor, Carlos Munoz. I cannot say enough good things about him. He is well educated, knowledgeable, efficient, and willing to explain things in detail every time I take my car in for service. I am very fortunate to have him on my team. He has taken care of me numerous times and always sees that I am taken care of with my repair and given a loaner car. I do not live in Sarasota, but I drive 40 miles round-trip to go to the dealership and I wouldn’t have it any other way. Carlos treats me like family! If I could give him 10 stars, I would. More

Maria is great to work with , happy to be with her and she calls on time she calls on time More

Cameron did an excellent job of getting my tire repaired quickly and with no issues quickly and with no issues More

Excellence from beginning to end Wonderful from beginning to end Fantastic from beginning to end beginning to end Fantastic from beginning to end More

Courteous, prompt. No surprises. Very satisfied. Everyone is professional and very friendly. Nothing more to sau No surprises. Very satisfied. Everyone is professional and very friendly. Nothing more to sau More

Very easy process. Very Easy to work with. Very responsive. Will go back next time Very Easy to work with. Very responsive. Will go back next time More

Friendly and professional, always willing to help. Very good communication. Will offer a helping hand. Very good communication. Will offer a helping hand. More

The Sarasota team did a superb job with delivering first class service and ensuring a delightful experience. Thank you. class service and ensuring a delightful experience. Thank you. More

Josh was awesome to work with. My 16 year old 650i was not communicating properly but the service team was able to figure out the problem and get it corrected.Was given a loaner fo My 16 year old 650i was not communicating properly but the service team was able to figure out the problem and get it corrected.Was given a loaner for the days my car was in the shop and when I had to fly back to NC and leave the car at the dealership there was no problem and it was ready to go when I returned to pick it up 2 weeks later. More

What can I say about Carlos that’s haven’t already been said. He’s the GOAT! He doesn’t upsale you things you don’t need for your vehicle. Gives you great advice when it comes to servicing your vehicle. He said. He’s the GOAT! He doesn’t upsale you things you don’t need for your vehicle. Gives you great advice when it comes to servicing your vehicle. He lets you know what’s needed and what can wait for the next time. He goes above and beyond to get your car done quickly and done the right way first time around. I haven’t taking my car to anywhere else since purchasing my car in 2012 if that tells you anything. Everyone at BMW of Sarasota they next level they all really do care and take pride in there work. More