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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,235 Reviews

13,235 Reviews of BMW of Sarasota - Service Center

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May 06, 2024

Derek is professional, friendly, and provides excellent service with good flow up and status notifications. More

by TOM F
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

Excelent service, she was always checking in and very kind. She explained everything good to me. More

by luzampa99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Great customer service. I like the video view of the inspection. Self check in is very convenient. More

by KBENJAMINFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Didn’t have the part that I came in for. Had to leave my vehicle over night. Suggested that I get the oil changed with only 39,000 on the clock. Wasn’t due again until 44,000. Also mentione More

by JKINCAIDNH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Beaudin
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Terrific dealership that is clearly dedicated to customer service and providing a pleasant experience when service is needed. More

by ED.SUCHORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Easy in, easy out and timely. Very professional and provided a comprehensive analysis and summary. More

by MARKSWEBer57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Greg Jones does a great job taking care of service for me. Very thorough and helpful More

by mlstokes63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Efficient respectful let you know what’s happening every step of the way keep you in the loop. Explain things very courteous felt like a human respected human. She was the best we’ve had so far at BMW. More

by KEVINPAULCOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Beaudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

BMW has some beautiful souls working there ! Maria my Service Advisor is exceptional , kind, efficient and a wonderful human being ! Love her! More

by KELLYCRANE33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

I think the service was pretty good, everybody was friendly and courteous and the amenities in the waiting room were good. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Goudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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