BMW of Sarasota - Service Center

Pleasure to work with He kept me informed on the progress of my car and completed service within time frame he quoted. Very professional and polite. of my car and completed service within time frame he quoted. Very professional and polite. More

I was very disappointed with the service I received at this dealership. I brought my vehicle in for a scheduled oil change and 3 1/2 hours later it was returned to me damaged. After returning 3 times, t this dealership. I brought my vehicle in for a scheduled oil change and 3 1/2 hours later it was returned to me damaged. After returning 3 times, the issues were not resolved satisfactorily. I would expect much better care from this BMW service center. More

Josh was very responsive to my interests Very helpful advice on service options Loaner and scheduling was particularly accommodating All don on time at fees explained advice on service options Loaner and scheduling was particularly accommodating All don on time at fees explained More

Very good with his job! patient and flexible,I can reach them anytime,nice attitude. patient and flexible,I can reach them anytime,nice attitude. More

They have one of the best service departments of all the dealers. Derek Thomas my service advisor is the best in the business. dealers. Derek Thomas my service advisor is the best in the business. More

I had a complex issue that was a carry over from a different dealership that I purchased a used vehicle from. Diego worked with that dealership directly on authorization and payment. He was honest w different dealership that I purchased a used vehicle from. Diego worked with that dealership directly on authorization and payment. He was honest with the status of the vehicle and helped as much as he good when things were getting lengthy and we were down a vehicle impacting our family’s life. I will be taking my vehicle back there. More

I had to have regular oil change and engine maintenance as well as a new tire due to a puncture and I was able to have this done very expeditiously. as well as a new tire due to a puncture and I was able to have this done very expeditiously. More

Okay My experience with your dealership is that you are very slow. I was a mechanic by trade if it ever took me or my crew 2-4 hrs for a oil change. We would have been Fired. You all are very very annoying very slow. I was a mechanic by trade if it ever took me or my crew 2-4 hrs for a oil change. We would have been Fired. You all are very very annoying with your feedback. Have I said enough now More

I was impressed with the efficiency of the service dept. I was very comfortable waiting for my car. I was very comfortable waiting for my car. More

Juan was great! He was very communicative and helpful. Excellent customer service and overall helpful. He was very communicative and helpful. Excellent customer service and overall helpful. More