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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,028 Reviews

13,028 Reviews of BMW of Sarasota - Service Center

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December 31, 2023

Pleasure to work with He kept me informed on the progress of my car and completed service within time frame he quoted. Very professional and polite. More

by mmgallo20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Goudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

I was very disappointed with the service I received at this dealership. I brought my vehicle in for a scheduled oil change and 3 1/2 hours later it was returned to me damaged. After returning 3 times, t More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Cash
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Josh was very responsive to my interests Very helpful advice on service options Loaner and scheduling was particularly accommodating All don on time at fees explained More

by David s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Very good with his job! patient and flexible,I can reach them anytime,nice attitude. More

by jingw20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Bachar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loraine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Caruthers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Beaudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Cruz, Diego Friedman
December 30, 2023

They have one of the best service departments of all the dealers. Derek Thomas my service advisor is the best in the business. More

by literep1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Hojnacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Veronica
December 30, 2023

I had a complex issue that was a carry over from a different dealership that I purchased a used vehicle from. Diego worked with that dealership directly on authorization and payment. He was honest w More

by IMVRCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Friedman
December 29, 2023

I had to have regular oil change and engine maintenance as well as a new tire due to a puncture and I was able to have this done very expeditiously. More

by drimperio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Beaudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2023

Okay My experience with your dealership is that you are very slow. I was a mechanic by trade if it ever took me or my crew 2-4 hrs for a oil change. We would have been Fired. You all are very very annoying More

by jakavee2
Recommend Dealer
Yes
Employees Worked With
Blake Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Neely
December 28, 2023

I was impressed with the efficiency of the service dept. I was very comfortable waiting for my car. More

by robertp312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2023

Juan was great! He was very communicative and helpful. Excellent customer service and overall helpful. More

by becky35
Recommend Dealer
Yes
Employees Worked With
Juan Cruz
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