BMW of Sarasota - Service Center

Great people. Kaz in finance, Nehemia in sales, Kyle, sales manager and Chong in service. They work in unison to make sure you are taken care of, not taken advan Kaz in finance, Nehemia in sales, Kyle, sales manager and Chong in service. They work in unison to make sure you are taken care of, not taken advantage of, and make the experience as good as it can possibly get. I will keep on saying great things about these guys because they have taken care of me like if I was family since I got my first BMW. To make a long story short, BMW was not taking care of us as loyal customers, and this team turned everything around. Outstanding work - customer retention at its highest. Rafael Hoyos - 2021 BMW M235 and then 2022 BMW330i. More

Excellent customer service lead by Carlos my service adviser. He always delivers on his promises. Greeted with a handshake and eager to listen and complete the necessary service on time. adviser. He always delivers on his promises. Greeted with a handshake and eager to listen and complete the necessary service on time. More

This dealership is spotless and run efficiently. There is a huge and comfortable waiting area with snacks and drinks. The dealership is conveniently located with great signage throughout. And hey, i There is a huge and comfortable waiting area with snacks and drinks. The dealership is conveniently located with great signage throughout. And hey, it's BMW, More

Carlos was very quick and attentive, and had great communication while my car was in for service, I would recommend him to anyone in need of an advisor he is the best! communication while my car was in for service, I would recommend him to anyone in need of an advisor he is the best! More

Very professional and takes care of you and vehicle needs in a timely manner. Always make sure you are please with the work that was done on your vehicle. in a timely manner. Always make sure you are please with the work that was done on your vehicle. More

Always meeting and exceeding expectations in the sales and service departments. Maria is the absolute best! and service departments. Maria is the absolute best! More

Staff was knowledgeable and courteous in the service department. Excellent diagnostics with explanations of recommended repairs. department. Excellent diagnostics with explanations of recommended repairs. More

I worked with Matthew he was great to work with appreciate it and go in the extra mile make sure everything is taken care of and completed as well as getting me an Uber ride home the car was a litt appreciate it and go in the extra mile make sure everything is taken care of and completed as well as getting me an Uber ride home the car was a little delayed and they couldn’t get me a car wash he was kind enough to give me a gift card for a future car wash which I thought was a nice touch More

BMW of Sarasota continues to provide great expertise and great service for my BMW. Thank you. great service for my BMW. Thank you. More

Love the dealership. However I have another mechanic at this time. I liked the video and also Maria However I have another mechanic at this time. I liked the video and also Maria More