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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,908 Reviews

12,908 Reviews of BMW of Sarasota - Service Center

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September 14, 2022

Very happy working with Rafael. He was very informative and genuine in his demeanor. He made sure my car was taken care of and I was very pleased. Thank you Rafael. More

by CARINGELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

Carlos Munoz continues making my experience a positive one. He’s always very communicative and ensures that I’m aware of the status of my visit. More

by MWILLIAMS090
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

Thank you for your Great and timely service and inspection of my vehicle. Will be back. More

by ashleymarie0792
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

Well-located dealership with friendly staff. The service department is knowledgeable and efficient. While the waiting area is not as well-appointed as some places, it is functional. More

by lowFAT52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

Really like video of inspections. My service representative Maria, dealt with my extended warranty company. No action on my part made for easy claim. Claims went through saving large More

by Z3COUPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

Excellent service. Maria was very attentive and responsive. She followed for all my outstanding issues and scheduled another service appointment b More

by DAVID@DOMEINVESTMENTS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2022

He was very nice unlike the last guy I dealt with. He was a spanish guy and if I would have gotten him , I would have asked for someone else. More

by RTMERIDA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Tremaroli
Sep 12, 2022 -

BMW of Sarasota responded

We're happy to hear our team member Vincent made your recent visit a good one -- thanks!

September 12, 2022

Kim Caleo in service is the most efficient and professional maintenance expert I’ve ever met. She is a pleasure to work with and I trust her advice completely. With a team like this it is no won More

by roman8080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Saylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan El Hakim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Caleo, Chad Allard
Sep 12, 2022 -

BMW of Sarasota responded

We're delighted to hear our team member Kim made your visit a great one -- thanks!

September 12, 2022

This was my first time using this location for service. Excellent service experience. Lucy was very helpful and a pleasure to work with. . More

by annconrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

BMW of Sarasota responded

We're delighted to hear our team member Lucy was so helpful -- thank you!

September 11, 2022

I highly recommend Maria in service she is a true asset to her company, if you have a choice in your service advisor request Maria!!! More

by SHAWN59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney that answers the phone is amazing !!! She has tremendously helped me with my last 3 visits to BMW !!
Sep 12, 2022 -

BMW of Sarasota responded

Thank you for sharing your appreciation for our team member Maria!

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