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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,908 Reviews

12,908 Reviews of BMW of Sarasota - Service Center

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September 11, 2022

Courteous, professional, listens to our issues. Knowledgeable. Kept us informed throughout the service process. Thank you! More

by CCULLEN1253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

BMW of Sarasota responded

Thank you for the wonderful review!

September 11, 2022

They went beyond to accommodate us for a problem we encountered on our vacation in Sarasota. More

by KVG621
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vincent Tremaroli
Sep 12, 2022 -

BMW of Sarasota responded

We're delighted to hear our team went the extra mile to make sure you drove away satisfied! Thank you for the fantastic review!

September 11, 2022

This was my first time coming to BMW of Sarasota and I was very impressed. Upon arrival I was pleasantly greeted by the attendant. The waiting area is HUGE and comfortable. My service advisor, Raphael, More

by saleika915@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan, my service technician
Sep 12, 2022 -

BMW of Sarasota responded

We're thrilled to hear our team delivered an excellent customer service experience! Thank you for the outstanding review!

September 11, 2022

We’ve bought 3 BMWs here and serviced 4. Great buying and leasing experiences. Service is definitely top shelf. Will buy our next vehicles here. More

by MLORBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

BMW of Sarasota responded

Thank you for making us your go-to dealership!

September 11, 2022

Maria was great as usual . Never a problem with my M2 service . I give it a 10 all around More

by mic512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

BMW of Sarasota responded

Thank you for the fantastic review!

September 11, 2022

Rates for repairs have drastically increased. AC compressor with you is $3000 with a 1 year warranty. Other shops are $1150 with a 3 year warranty More

by MARKISLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2022

BMW of Sarasota, in my opinion stands about one of the best BMW dealers in South Florida. Their staff and facilities are very well structured, their number one objective is making the customer happy and More

by JOSEOVIES28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chong Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loraine Campbell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Gonzalez
Sep 12, 2022 -

BMW of Sarasota responded

Thank you for the outstanding review!

Sep 13, 2022 -

JOSEOVIES28 responded

There must have been a mistake: Jerry Gonzalez and Chong Lee must have been marked with 5 stars. The same applies to Loraine Campbell. Please correct accordingly. Thank you!

September 10, 2022

Derek is the most dedicated employee at this facility, every time I am there, I am never disappointed with his service. More

by VERELEKAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

BMW of Sarasota responded

Thank you for sharing your appreciation for our team member Derek!

September 10, 2022

It is very friendly and efficient. The waiting area is clean and very accommodating providing a variety of snacks. More

by RRMILLER941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

BMW of Sarasota responded

Thank you for the wonderful review!

September 10, 2022

Derek Thomas was very efficient and helpful. I would recommend BMW of Sarasota to any BMW owner. More

by HALLMAN45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

BMW of Sarasota responded

Thank you for sharing your appreciation for our team member Derek!

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