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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,823 Reviews

12,823 Reviews of BMW of Sarasota - Service Center

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May 26, 2022

Dealership was clean, spotless, employees were knowledgeable and friendly. I particularly was empresses by my service rep Kim. She explained the repairs and kept me abreast of the progress. Thanks More

by KATHYM5885
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
May 26, 2022

Everyone is very helpful and friendly starting at drop off to pickup. Especially Lucy, she is excellent! More

by SLFLATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022

Zach and Chong very professional and took care of my service and problems Thank you More

by DSASHLEY989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach 5 stars
May 25, 2022

BMW stepped in right away after my accident and made the process extremely streamlined and easy. Sales also stepped in and was phenomenal (Naycole and Emilio). Sarasota BMW will forever be my home because More

by BRIANLORD1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

Kyle Service Director always treats me like family and service advisor Tanner got the job done and right the first time. More

by Randy Daviadoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Stempel, Kyle Tabar
May 25, 2022

Very pleased with all Services Employees at BMW of Sarasota the do go above and beyond. Also my favorite Sales Lady Susan Gatlin. Really appreciate all that you do Guys you are the best!!!! More

by ROSIHAYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

I gave 4 stars for quite a long wait to get the transaction started with Greg, the technical advisor. The service mechanic work was spot on, and the staff assisting with other tasks were profession More

by Dena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

Great prompt service and love the cookies. This is the 3 rd. BMW that you have maintained for us , we are very pleased More

by hilarifix
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

Vincente Was one of the Best Service advisor I ever work with , and I have owned over 30 BMWs thru the years , It was a really great experience. More

by Gert Jensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincente
May 25, 2022

Best auto service I’ve received in a long time. Quick and courteous and a pleasure to work with. More

by REESE.DUNBAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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