BMW of Sarasota - Service Center

Great experience. Was well taken care of as a walk in, met at the service center and the service mgr quickly wrote up the service request and escorted me to get a ren Was well taken care of as a walk in, met at the service center and the service mgr quickly wrote up the service request and escorted me to get a rental car. The service was completed to my satisfaction. Overall, a great experience More

Adequate waiting area to set. Reasonable updates. Coffee tea and sodas to drink. It was fine. Reasonable updates. Coffee tea and sodas to drink. It was fine. More

Fast, thorough courteous service with a smile. .you can’t beat that! Best dealership I have ever encountered. .you can’t beat that! Best dealership I have ever encountered. More

So easy to register the device people were very courteous and knowledgeable a first class operation and knowledgeable a first class operation More

Friendly and well done service on vehicle. But repairs (2 recalls) were not completed until the third day in the shop which was much longer than expected. But repairs (2 recalls) were not completed until the third day in the shop which was much longer than expected. More

Friendly service department at BMW of Sarasota and a nice waiting area for customers to wait waiting area for customers to wait More

The service and check in staff are efficient and professional. I really like the video inspection. professional. I really like the video inspection. More

Carlos is an excellent service advisor. I was treated with respect, and he answered all my questions and concerns to my satisfaction. I was treated with respect, and he answered all my questions and concerns to my satisfaction. More

The people at BMW Sarasota responded quickly and effectively to an emergency need to get our BMW X5 back on the road. The passenger rear Flat Run Tire was puncture by hollow piece of pipe which def effectively to an emergency need to get our BMW X5 back on the road. The passenger rear Flat Run Tire was puncture by hollow piece of pipe which deflated the FRT down to zero pressure very quickly. The car could not proceed to BMW. The car had to be towed to BMW for a new tire replacement, which they had in stock, was done within a reasonable time. We got back on the road! More

This is my 4th BMW serviced by the Sarasota dealership. I loved all of my vehicles, but the service is the icing on the cake! I loved all of my vehicles, but the service is the icing on the cake! More