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BMW of Sarasota - Service Center

Sarasota, FL

4.7
13,028 Reviews

13,028 Reviews of BMW of Sarasota - Service Center

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May 25, 2022

Great service but this survey is very very very very very very very very annoying More

by MIKECHASEN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

I was greeted as I drive in and contacted by Maria to arrange the service shortly after. The service e performed quickly and correctly and Maria kept me informed of the progress. Nice experience! More

by JOESIDISKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

BMW stepped in right away after my accident and made the process extremely streamlined and easy. Sales also stepped in and was phenomenal (Naycole and Emilio). Sarasota BMW will forever be my home because More

by BRIANLORD1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naycolle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

Best auto service I’ve received in a long time. Quick and courteous and a pleasure to work with. More

by REESE.DUNBAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

Took me 3 visits, but eventually the problem was fixed (hopefully). Also arranged me with a nice rental for the time of repair. More

by stanb1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner
May 24, 2022

Excellent attention to the client and their needs with timely review of the issue and possible resolution More

by JOHN_ZAMBRANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

This was the first time I brought my BMW in for service. I relocated it from out of state to Florida. My service advisor Maria Lizardi was outstanding. They listen to the issue I had with timing and did th More

by Bill
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

Service was professionally performed. I was kept informed at all stages. A communication error was made, but quickly remediated. More

by TSHAPIRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Picone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Tremaroli
May 24, 2022

Derek Thomas is amazing and helps to elevate the whole service department and the dealership. More

by ATEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bachar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

Very professional and always take good care of me when it comes to service and new car purchases More

by VANJAMIKANOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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