12,826 Reviews of BMW of Sarasota - Service Center
My car was diagnosed and repaired in a timely manner. While at the dealership it didn't take long for the service manager to explain my options. While at the dealership it didn't take long for the service manager to explain my options. More
Had 10:30 appointment for oil change. Promised for 2:30. Returned 2:45 and work had not started. Waited around another hour. Yet to have a good experience with service department. Love my BMW but probabl Returned 2:45 and work had not started. Waited around another hour. Yet to have a good experience with service department. Love my BMW but probably won’t buy another because of the dealership. More
Derek is always efficient, pleasant and courteous. I see a tremendous improvement for prior BMW experience. a tremendous improvement for prior BMW experience. More
Quick and professionally handled from scheduling, to video updates and recommendations, to checking out. Highly recommended! video updates and recommendations, to checking out. Highly recommended! More
It took too long. I was there 2 1/2 hours for a maintenance call plus wash. I won’t do a wash again . The waiting room was comfortable though. maintenance call plus wash. I won’t do a wash again . The waiting room was comfortable though. More
Easy to work with. Prompt service. No hassle. Derrick was great 👍 Would refer you to anyone great 👍 Would refer you to anyone More
Good scheduling process. Intake was timely. They communicate well on vehicle status. Completed on time. communicate well on vehicle status. Completed on time. More
Brenton was absolutely TREMENDOUS!!! He has been our service rep on a few occasions. Always communicates well, is courteous and does what he says. On this particular occasion, we brought our car in for service rep on a few occasions. Always communicates well, is courteous and does what he says. On this particular occasion, we brought our car in for something that wasn't actually needed once the technician looked at the vehicle. More