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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,809 Reviews

12,809 Reviews of BMW of Sarasota - Service Center

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October 16, 2021

Very organized, kind and efficient appointment. I was greeted by the valet, who explained everything More

by KATHI.ELLIS322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Humbert Cazaubon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valet Nathan I believe
October 16, 2021

Your BMW Team advisors are very knowledgeable and professional. My BMW 540i was in 4 Maintenance which took 3.5 hours. Your Service Advisor kept me informed the complete time. More

by PBKOMANT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loraine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Months ago, I did not have a pleasant experience with my service advisor. However, it turns out he is no longer with the company. My recent visit, I had a service advisor named Lucy who was very good and I More

by meghanlh35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Customer service is great and Lucy is very attentive. They are sure to make things right. More

by randrew.delossantos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

Maria kept me informed, got me a rental car, and followed through to get things done. More

by SMONDELLO4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Lizardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2021

This dealer set the example for watt a high service level should be. I sent you a video of a walk-through of your vehicle explaining where the brakes are the tires are everything. They send this on every ser More

by jayjoyce2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2021

Chong was so helpful! Very much enjoyed working with him. Fixed the problem with professionalism. More

by tlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2021

My service advisor Lucy was thorough and fair reviewing the items needed for maintenance on my vehicle as well as being extremely pleasant. More

by TIMJMILLER2K1
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2021

Everything went very smoothly , no hassles, friendly - happy faces - fast - comfortable and happy my car was very clean when i picked it up More

by GVNBROADFOOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2021

Excellent, organized, pleasant staff. Efficient service. Advisor was very informative and answered all questions I had More

by TEKLET87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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