BMW of Sarasota - Service Center

Always professional, very nice to work with Service Advisors. Top notch dealership because they care. Advisors. Top notch dealership because they care. More

Great service from start to finish. Maria is extremely knowledgeable and helpful. The end for now ( that’s 18) Maria is extremely knowledgeable and helpful. The end for now ( that’s 18) More

The entire staff at BMW is helpful. I appreciate feeling like a valued customer when I go there. I appreciate feeling like a valued customer when I go there. More

All aspects of this service call were performed efficiently, professionally, and satisfactorily- arranging service appt and valet vehicle pick up (and return), communications with service rep, perf efficiently, professionally, and satisfactorily- arranging service appt and valet vehicle pick up (and return), communications with service rep, performance of vehicular inspection and completion of routine service requirements per BMW service manual requirements. I particularly appreciated the video and voice review of vehicle inspection performed by service technician and all communications with service rep, Carlos Munoz. Carlos reviewed al work recommended and also provided cost saving options. Personnel who picked up and delivered car were very courteous and efficient. Excellent experience. More

We just moved here from palm coast . We decided to try BMW of Sarasota. They did an excellent job taking care of our issues We decided to try BMW of Sarasota. They did an excellent job taking care of our issues More

Solid explanation of work needed and great service. Very satisfied for more than four years. Very satisfied for more than four years. More

Carlos Munoz was great. Straightforward and honest. No undue pressure and wAs on time as I was in a hurry Straightforward and honest. No undue pressure and wAs on time as I was in a hurry More

I had a great experience with this dealerships service center. They are trustworthy and were finished with my car in a timely manner. My service advisor, Kim Caleo handled me very well and made me feel ri center. They are trustworthy and were finished with my car in a timely manner. My service advisor, Kim Caleo handled me very well and made me feel right at home. More

Chong is an excellent service manager. Print and professional. Great work. He must be promoted. Print and professional. Great work. He must be promoted. More

Poor customer relations. In their mind the customer is always wrong. Way over charged for labor on a revisit for the problem they missed the first time. Service advisor di In their mind the customer is always wrong. Way over charged for labor on a revisit for the problem they missed the first time. Service advisor did not care. We’ve had 3 BMW vehicles bought in California always dealer serviced. In the 3 years we’ve lived here none of the service visits were a pleasant experience. More