BMW of Shrewsbury

Great service department, very clean, pleasant and efficient. Would highly recommend this dealership to anyone looking for a new (or pre-owned) BMW. efficient. Would highly recommend this dealership to anyone looking for a new (or pre-owned) BMW. More

While the service prices at BMW Shrewsbury might be higher than other dealerships, meeting Matt Roy in the service department makes the cost entirely understandable. Rather than making comparisons or s higher than other dealerships, meeting Matt Roy in the service department makes the cost entirely understandable. Rather than making comparisons or speaking ill of other shops, Matt ensures that everything covered under the warranty is properly addressed, leaving me with the confidence that my vehicle is receiving excellent care. Once the warranty expires, he provides clear, precise guidance on what needs to be done—and what doesn’t—communicating thoroughly and ensuring nothing is overlooked. The reason I have continued to go to BMW Shrewsbury for over a decade is simply because Matt Roy is there to look after my car. More

Great waiting area, the team keeps you up to date on what's going on with your service. I loved the pictures and video provided when additional work was recommended, it helped me trust that what they we what's going on with your service. I loved the pictures and video provided when additional work was recommended, it helped me trust that what they were suggesting was a real need. More

I had an absolutely wonderful experience leasing my new BMW at BMW of Shrewsbury! From start to finish, the entire process was smooth, easy, and enjoyable. Yvonne Pham was fantastic! She was professiona BMW at BMW of Shrewsbury! From start to finish, the entire process was smooth, easy, and enjoyable. Yvonne Pham was fantastic! She was professional, friendly, knowledgeable, and incredibly easy to work with. She made the leasing process seamless and stress-free, always responding promptly to my questions and making sure everything was handled efficiently. I especially appreciated how organized and respectful of my time she was, making the entire experience convenient and time-saving. Cody was equally wonderful! He took the time to help me get familiar with my new BMW, patiently explaining all the features and answering every question I had. He was friendly, knowledgeable, and made the setup process comfortable and easy to understand. I truly enjoyed working with both Yvonne and Cody. Their professionalism, attention to detail, and excellent customer service made this a great experience. I couldn’t be happier with BMW of Shrewsbury and would highly recommend them! More

Great experience! Fast service! Professional and courteous service team that goes above and beyond for customer satisfaction! Highly recommend! Fast service! Professional and courteous service team that goes above and beyond for customer satisfaction! Highly recommend! More

My experience at BMW of Shrewsbury was simply great. Ryan, my sales person was very professional, knowledgeable and went above and beyond in making sure all my questions were answered, simplified the bu Ryan, my sales person was very professional, knowledgeable and went above and beyond in making sure all my questions were answered, simplified the buying process, ensuring a smooth transaction. Furthermore, he followed up after sale to make sure everything was great! Highly recommended. More

The Service Staff is the reason I stay with BMW. Exceptional attention. They really care Exceptional attention. They really care More

Great experience. Was treated with courtesy and professionalism. The atmosphere was pleasant. Sam, Paul, Luis were very helpfull. Was treated with courtesy and professionalism. The atmosphere was pleasant. Sam, Paul, Luis were very helpfull. More