BMW of Shrewsbury
Shrewsbury, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,356 reviews
Always a pleasure having service done at BMW of Shrewsbury. Advisor Lance is always there to help assist or take care of any questions or concerns. Lance is quick, easy, and professional and it is Shrewsbury. Advisor Lance is always there to help assist or take care of any questions or concerns. Lance is quick, easy, and professional and it is always a pleasure when service is needed. More
Great service, everything was done professionally and on time. Lance was great to work with time. Lance was great to work with More
Lance was professional and courteous. He also answered all my questions and kept me informed of the service progress. He also answered all my questions and kept me informed of the service progress. More
Visited to review a new BMW X5 and compare to other vehicles we had previously looked at with Yvonne and Paul. They are both fantastic and made the process smooth. No pressure and professional advice vehicles we had previously looked at with Yvonne and Paul. They are both fantastic and made the process smooth. No pressure and professional advice from each. We've bought multiple cars from them, and will not look elsewhere for a new vehicle. More
Visited for a service appointment for required maintenance. Service representative Matt was great, very thorough and clear when explaining additional services recommended. maintenance. Service representative Matt was great, very thorough and clear when explaining additional services recommended. More
Working with Yvonne was a truly exceptional experience. From the moment we started talking, her honesty, warmth, and genuine care stood out. She took the time to truly listen to what I was looking for, nev From the moment we started talking, her honesty, warmth, and genuine care stood out. She took the time to truly listen to what I was looking for, never rushing me or making me feel under any pressure. Her thoughtful and comforting approach made what is usually a stressful process feel completely easy and reassuring. She went above and beyond to make sure I got exactly what I wanted and needed, handling every detail with absolute integrity and kindness. It is rare to find someone who combines professional dedication with such sincere personal care. I could not be more grateful for her help and couldn't have asked for a better experience! More
Excellent service n experience w Ryan Cell! Got my wife her dream car! X5 in white! Got my wife her dream car! X5 in white! More
Buying a car is a fine experience here. servicing your car is a different experience all together. They guys work hard, but it does not seem well run. Waited 3 hours for an oil and brake servicing your car is a different experience all together. They guys work hard, but it does not seem well run. Waited 3 hours for an oil and brake fluid change, and I had an appt. Also, the person greeting everyone couldn’t be bothers to say his, emailed and answer basic questions with throwing off some attitude. For a BMW dealership, I would have expected a much better greeting and sophisticated experience. I bought and service 2 BMWs there, and it always feels like bought a Chevy at the dealership down the road. More
Great service n experience w Ryan! Professional polite n truly a great salesman! Open conversations n knowledge was top notch! Professional polite n truly a great salesman! Open conversations n knowledge was top notch! More




