BMW of Shrewsbury - Service Center

Excellent service - Theo my service representative was amazing. He worked hard with my warranty company to get the work I needed approved and got me a great courtesy loner. Absolutely the best experience amazing. He worked hard with my warranty company to get the work I needed approved and got me a great courtesy loner. Absolutely the best experience I’ve had at a dealership and I’ve owned a lot of vehicles. Very pleased More

Matt in Service, is your guy for the tough questions! He knows your BMW! Straight, honest and upfront. He knows your BMW! Straight, honest and upfront. More

Ethan is always fantastic . I would recommend him and the dealership to anyone, great service I would recommend him and the dealership to anyone, great service More

Theo has been great anytime my car has been in for service. I love working with him as my service advisor. He’s professional, friendly, accommodating, extremely knowledgeable and doesn’t try to upsell service. I love working with him as my service advisor. He’s professional, friendly, accommodating, extremely knowledgeable and doesn’t try to upsell me on anything, in fact, he finds ways to try to save me money!!! I truly can’t say enough good things about working with him. More

Always get excellent service from the BMW team. Great selection of drinks and snacks for the waiting room. Very well maintained and clean and feel very comfortable waiting for my BMW. Loving it. Great selection of drinks and snacks for the waiting room. Very well maintained and clean and feel very comfortable waiting for my BMW. Loving it. More

My only experience is with service and that has been excellent. The work (recall repair) was done quickly and the sign-in was efficient and courteous. excellent. The work (recall repair) was done quickly and the sign-in was efficient and courteous. More

Amazing customer service! Yvonne always checks in and follows up with any questions. 5 stars! Yvonne always checks in and follows up with any questions. 5 stars! More

BMW of Shrewsbury always gives me the best quality service. Very honest you can trust what they say service. Very honest you can trust what they say More

Appointment made online which was easy. Left X5 for an exterior detail fore the day. Picked up at end of day and X5 looks new. Left X5 for an exterior detail fore the day. Picked up at end of day and X5 looks new. More

Good experience. Work was done on time and explained well. I just wish work done at the dealers wasn’t so expensive. Work was done on time and explained well. I just wish work done at the dealers wasn’t so expensive. More