BMW of Shrewsbury - Service Center

Sam was communicative and helpful throughout my service appointment. He kept me updated on the service periodically. appointment. He kept me updated on the service periodically. More

The service at BMW was exceptional , they explained everything and service was done the same day ! Thank you everything and service was done the same day ! Thank you More

Excellent service! Theo was very good and service was prompt Car was clean when completed Theo was very good and service was prompt Car was clean when completed More

Very prompt and responsive in regards to questions and concerns. Showroom and waiting area are excellent concerns. Showroom and waiting area are excellent More

Great experience with Theo! ! He kept me informed and got me in and out. I bring my car here for all it’s neeo ! He kept me informed and got me in and out. I bring my car here for all it’s neeo More

Matt has been my service advisor for 15 years. His professionalism, knowledge, expertise, and genuine, sincere concern for the customer leaving 100% satisfied are the reasons I have continued to b His professionalism, knowledge, expertise, and genuine, sincere concern for the customer leaving 100% satisfied are the reasons I have continued to bring my cars to Shrewsbury BMW. I am confident when Matt is my service advisor that all my questions will be answered, he will make certain all of my car related issues are addressed by the technicians, and will provide the needed advisement so I can make informed decisions. owning a BMW is costly to maintain and you want the best service possible and Matt never misses when it comes to deliverables. I do miss that the car is not returned washed nor will they provide a rental when loaners not available for 2 or more weeks out. Very difficult to get a loaner these days. Matt absolutely 5 stars and dealership as a whole 3-4 stars. I am happy to speak more on this survey if contacted. Thank you. More

Always attentive to problems and quick to resolute all obstacles at the shortest possible time obstacles at the shortest possible time More

Peter is extremely talented in his ability to make the owner’s auto and Peter/McGovern. I have worked for Peter for 10+ years, and he is amazingly a effective representative for total success and excellen owner’s auto and Peter/McGovern. I have worked for Peter for 10+ years, and he is amazingly a effective representative for total success and excellence. More

Staff is very friendly n knowledgeable got me in for appointment n out in no time I would definitely spend my money with them appointment n out in no time I would definitely spend my money with them More

I’m always happy with the service at BMW of Shrewsbury. The staff is professional, courteous, and truly goes above and beyond to make sure everything is done right. Whether it’s routine maintenance or some The staff is professional, courteous, and truly goes above and beyond to make sure everything is done right. Whether it’s routine maintenance or something more involved, they communicate clearly and make the whole process smooth and stress-free. I’ve consistently had great experiences here and really appreciate the level of care they put into both their work and customer service. Highly recommend More