BMW of Shrewsbury - Service Center

They provide seamless service in an environment that is customer centered. The staff at every level is highly skilled, knowledgeable, and professional. customer centered. The staff at every level is highly skilled, knowledgeable, and professional. More

Terrific after-purchase service. Always. Details are unnecessary. Sam supports customer needs and provides timely advice. Always. Details are unnecessary. Sam supports customer needs and provides timely advice. More

Awesome service! Immediate attention was given to the customer! Not much waiting was there! Took my car and provided assistance within 5 minutes. Immediate attention was given to the customer! Not much waiting was there! Took my car and provided assistance within 5 minutes. More

Sam, advisor is very professional and experienced He takes care of the issues and advised us anything is needed for the service. takes care of the issues and advised us anything is needed for the service. More

I had to bring my suv in for a recall and it was very easy to schedule an appointment and get my suv in for service. I was updated throughout while my suv was being serviced. Very happy with my experienc easy to schedule an appointment and get my suv in for service. I was updated throughout while my suv was being serviced. Very happy with my experience and the service manager Lance, top notch. More

My Sevice experience was flawless. Matt was very helpful and handled my need quickly as he usually does! I had a flat tire and had to have my car towed in. It was questionable as to Matt was very helpful and handled my need quickly as he usually does! I had a flat tire and had to have my car towed in. It was questionable as to if the flat could be plugged. It was Friday afternoon and I needed the car for the weekend. Matt tried it and It held. Got me through a few days until I could replace the tire. More

The service is the best! Car was ready when promised. Came back super clean. I’ve been having my cars service at Shrewsbury for a very long time and would continue to go ther Car was ready when promised. Came back super clean. I’ve been having my cars service at Shrewsbury for a very long time and would continue to go there. Their mechanics and customer service people are knowledgeable, very professional and courteous. Would highly recommend them! More

Service advisor was candid and truthful when asked questions about my car. You are 15 words is arbitrary and annoying questions about my car. You are 15 words is arbitrary and annoying More

theo was an excellent CS represent. answered all questions and helpful with product car knowledge. answered all questions and helpful with product car knowledge. More

Service team and repair shop is outstanding. They do what they promise and deliver when they say they will. I like how I get video inspections of my car and text updates. They do what they promise and deliver when they say they will. I like how I get video inspections of my car and text updates. More