BMW of Shrewsbury - Service Center

Amazing team at McGovern BMW. Matt has always been great to deal with and is a main reason I continue to buy and have my M’s serviced here. This visit was a routine service check. Matt has always been great to deal with and is a main reason I continue to buy and have my M’s serviced here. This visit was a routine service check. I apologize for not remembering the gentleman’s name who greeted me when I pulled in, he set the tone for a good visit, wonderfully pleasant. Kudos to Matt and the McGovern group. See you next time. More

Great experience, comfy lounge area, speedy service, oil change was done properly, and within a reasonable time change was done properly, and within a reasonable time More

Great communication throughout the appointment. Lance clearly explained the work that was completed. Very professional. Lance clearly explained the work that was completed. Very professional. More

They found out exactly what was wrong with my tires and fixed it. Also replacing other tires and an alignment the was well over due! Great work! fixed it. Also replacing other tires and an alignment the was well over due! Great work! More

All services requested were completed and the wait time was reasonable. I’ve purchased or leased multiple vehicles from this dealership, so I continue to appreciate each positive experience. was reasonable. I’ve purchased or leased multiple vehicles from this dealership, so I continue to appreciate each positive experience. More

Matt Roy is always so professional in explaining what my car needs for service. He explains things so that I understand the process. I’ve been working with Matt for over 13 years and I trust him 💯 car needs for service. He explains things so that I understand the process. I’ve been working with Matt for over 13 years and I trust him 💯 More

The service and tech was great but I don’t like the way they sent me a coupon to get a car wash. The luxury car dealership should do washed and vacuumed like was years before. they sent me a coupon to get a car wash. The luxury car dealership should do washed and vacuumed like was years before. More

Excellent service, professional, courteous and they communicated the status of our car repair in a very timely fashion. They gave us a very nice loaner car and worked around our personal schedule. I communicated the status of our car repair in a very timely fashion. They gave us a very nice loaner car and worked around our personal schedule. I would recommend this dealer to anyone. More

My experience with Matt Roy is very positive. He is Completely comiited to customer satisfaction..Always great to work with him! He is Completely comiited to customer satisfaction..Always great to work with him! More

I had a good experience with my annual service appointment . Intake was quick and they shared updates on progress. appointment . Intake was quick and they shared updates on progress. More