BMW of Silver Spring

We were in the market for a vehicle for our son. We located it at BMW of Silver Spring. I made contact with Lonnie Overby on the phone and scheduled an appointment to come and see the vehicle. After located it at BMW of Silver Spring. I made contact with Lonnie Overby on the phone and scheduled an appointment to come and see the vehicle. After looking the car over and take it on test ride we decided to make the purchase. Lonnie made the process very easy. He was easy to work with without any back and forth hassle. Although he was being pulled in multiple directions, I always felt that I was his primary focus. Through the entire process, he was very pleasant and extremely knowledgeable. I definitely recommend Lonnie and BMW of Sterling if you’re looking to purchase a vehicle. More

Brittany since the beginning was awesome!!!Always Brittany since the beginning was awesome!!! Always followed up with me and let me know if there was any changes on my order, explained anything tha Brittany since the beginning was awesome!!! Always followed up with me and let me know if there was any changes on my order, explained anything that i didnt understood. Recommend 100% More

Tae Yeon (sales) and Gen Awanohara (financing) made my first experience at BMW of Silver Spring a pleasure! Other dealerships put me through xxxx but Tae and Gen took great care of me. They patiently expl first experience at BMW of Silver Spring a pleasure! Other dealerships put me through xxxx but Tae and Gen took great care of me. They patiently explained everything to my satisfaction, were polite and personable; I will trust them with my future purchases. Great customer service wins my business! Try them. More

Excellent at communication and worked hard to get my business. I will go to him again for my next car. business. I will go to him again for my next car. More

Ms. Karen Herbert Is the absolute best salesperson I’ve ever worked with! She along with the management team at BMW Silver Spring worked extremely hard over the course of 2 days to get me in an upgraded 3 ever worked with! She along with the management team at BMW Silver Spring worked extremely hard over the course of 2 days to get me in an upgraded 3 Series. The deal the team was able to work out for me was unbelievably phenomenal along with their work ethics. Ms. Karen sold me my first BMW 7 years ago and it was a memorable and pleasurable experience back then. However working with her on this new deal left a lasting impression and her and BMW of Silver Spring have gained a customer in me for life! There are really no words to describe the awesome experience I had in working with this team and I look forward to continuing our working relationship in the future! More

I recently purchased a new 2022 BMW X3 and Brittany Barrett was the person who assisted me. I had an excellent experience thanks to her. She is great, super nice, very patient, very responsive, and pro Barrett was the person who assisted me. I had an excellent experience thanks to her. She is great, super nice, very patient, very responsive, and professional. She was happy to answer every single question that I asked. She was very helpful and made the transaction smooth. I highly recommend Brittany. More

Kyle was professional, kind, and helpful. He answered all of my questions and made sure everything was done in a timely manner. He went above and beyond for me and I have nothing but good things to say. of my questions and made sure everything was done in a timely manner. He went above and beyond for me and I have nothing but good things to say. More

Ron Is a 5 review in all aspects of sales process. No need to write any more need to write any more More

Kyle was wonderful to work with! He is incredibly knowledgeable and professional. We went above and beyond from start to finish in our buying process. knowledgeable and professional. We went above and beyond from start to finish in our buying process. More

Harold Shelby was a truly outstanding BMW salesperson. From the first email exchange to when we drove off the lot with our new X5, he was friendly, helpful, patient, and resourceful. He helped us deal wit From the first email exchange to when we drove off the lot with our new X5, he was friendly, helpful, patient, and resourceful. He helped us deal with a shortage of cars to test drive (ultimately finding us a previous year model to drive) to the removal of touchscreens in new cars. He was consistently honest and thoughtful. This was my first ever experience with BMW, and Harold really impressed me and represented the BMW name extremely well. He has also followed up multiple times to make sure all things are good with my new X5. I would readily recommend him to others—he is an 11 on a 1-10 scale! More