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BMW of Silver Spring

Silver Spring, MD

Overview
Employees
Reviews
Vehicles
4.9
4,146 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, BMW of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3211 Automobile Boulevard

Silver Spring, MD

20904

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Showing 4,146 reviews

June 06, 2023

Car sat over night and I picked up next day. I wished the car would have been detailed better...I came home and did it myself...they should hire me. Quality...I left with the car because I want More

by tq68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Miguel Mendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
JC Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Delgado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridgette Holliday
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Jun 09, 2023 -

BMW of Silver Spring responded

tq68, Thank you for taking the time to speak with our General Manager, Matt Dolesh, about your experience. We appreciate your feedback and constructive remarks on how your experience was Better, but not Best. Thank you again for your business, and we hope to have another opportunity in the future to provide you with the Best experience. If you need anything further, please feel free to contact Matt directly at 301-679-4375 or mdolesh@mileone.com.

June 04, 2023

Harold provided the best customer service experience to me during my trade in. He was patience and honest which made my car buying experience pleasant. More

by Butlerj1125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harold Shelby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

BMW of Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. We hope you continue to choose us for all your automotive needs! Take care!

June 04, 2023

Kyle is awesome. He is very kind and patient. Thanks agian for your wonderful service. More

by fangwenzhu81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2023 -

BMW of Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! Our team is available should you require any extra help.

Jun 06, 2023 -

fangwenzhu81 responded

Hi. Every thing goes great. I might need to stop by after i get the new tag. I have no idea to put the Front tag on my new car without drilling a hole.

June 02, 2023

My experience here at BMW of Silverspring was excellent. My Client Advisor Desirea Jackson has outstanding customer service skills. She is very knowledgeable about BMW products. This is my second BMW X7 fr More

by Cedric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delfin Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance manager Bridgette Holloway
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Jun 04, 2023 -

BMW of Silver Spring responded

Hi Cedric, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

June 02, 2023

The process with Nate was transparent and seamless. From assessing what my needs were at the very start, felt more comfortable in my car search. Thank you. More

by Michael C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Vitek
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Jun 06, 2023 -

BMW of Silver Spring responded

Hi Michael, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 01, 2023

Eric Lovo was a pleasure to work with! He went above and beyond to make sure I got a good deal and to make sure my concerns were all being met. I appreciated his flexibility and him always More

by marapaka123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lovo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Rhea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2023 -

BMW of Silver Spring responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 01, 2023

Great dealership and customer service from Mr. Ron Askew. He was very patient and passionate about making sure I made the right decision. More

by Dimmond94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2023 -

BMW of Silver Spring responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

May 31, 2023

I had the best car buying experience here. I was given informative insight about leasing options and everything was a very smooth process! Thank you BMW of Silver Spring! More

by Jasmine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desirea Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gen Awanohara
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Jun 02, 2023 -

BMW of Silver Spring responded

Hi Jasmine, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 31, 2023

Steve was friendly and patient with me. He was very responsive and explained the process of buying my vehicle very clearly. Highly recommend him. More

by Regina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Roumeliotis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2023 -

BMW of Silver Spring responded

Hi Regina, we're happy you found our staff to be so supportive during your experience here at BMW of Silver Spring. Thanks for the recommendation, and have an amazing day!

May 30, 2023

Professional. Clean. Ready to meet my needs. Available for questions. Returned my calls. Attendance to detail. More

by jcparkersr
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Askew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2023 -

BMW of Silver Spring responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

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