BMW of Silver Spring

I recently had the pleasure of leasing a new BMW i4 from BMW of Silver Spring, and I must say that my experience was fantastic. I had the pleasure of working with Harold Shelby, a knowledgeable and patient BMW of Silver Spring, and I must say that my experience was fantastic. I had the pleasure of working with Harold Shelby, a knowledgeable and patient sales associate who took the time to understand my needs and preferences. He made the leasing process easy and stress-free, answering all of my questions and providing excellent customer service. I'm thrilled with my new BMW i4 and highly recommend both this dealership and Harold Shelby to anyone in the market for a new BMW. More

We received the best level of service from both Lonnie Overby, client advisor, and Gen Awanohara, business manager. From the day when we placed the order to the day when we came to pick up our car, Lonnie Overby, client advisor, and Gen Awanohara, business manager. From the day when we placed the order to the day when we came to pick up our car, Lonnie was always very detail-oriented, kind and informative, keeping us well informed on the status of production and delivery. He gave us an excellent tour thru all the important settings and features of our new car. Gen provided outstanding quality of service explaining all the financial parameters of the transaction, and he covered and addressed all our questions. We would highly recommend this dealership to our friends and co-workers! More

I recently purchased my BM x7. 0 at the BMW of Silver Spring. Client agent Christian Perry helped in the process. Christian helped us understand the BMW features in detail. My wife 0 at the BMW of Silver Spring. Client agent Christian Perry helped in the process. Christian helped us understand the BMW features in detail. My wife and I were looking for Range Rover as we already have a BMW. But Christian made us understand the features better. When we didn't find what we needed in the inventory, he advised us to build and order and also informed us that it won't take more than 1 month to get the BMW from the build. That was very helpful, as we stopped looking around and ordered our build. Christian helped us track the order, collect the documents, and informed us about all the activities associated with our purchase. He was very much involved like a family person in getting this deal done with a happy face. It was really wonderful experience at BMW of silver spring. The finance office was also helpful and took less time to complete the sale. Thanks, Christian and the entire BMW of Silver Spring staff. More

I recently completed a long-awaited purchase of my 2023 BMW i4 from BMW of Silver Spring. Mr. Harold Shelby was my sales representative. Harold initially took me out to test drive the vehicle that was on BMW i4 from BMW of Silver Spring. Mr. Harold Shelby was my sales representative. Harold initially took me out to test drive the vehicle that was on site back in July 2022. Even then, I could tell that Harold was enthusiastic about the new BMW i4, but he was also patient in answering all my questions and pointing out the different options and features of the electric vehicle. I was not quite ready to make a decision on the purchase that same day, but a few days later, I decided that I wanted to move forward. It took about 9 months for the vehicle to be manufactured and delivered, but during that time, I frequently checked in with Harold to get updates. Harold was always willing to provide these updates, frequently needing to call corporate to get additional information. He remained enthusiastic, and patient in all of my interactions with him. I came to believe that Harold was trustworthy and also I believe him to be an honest individual. I repeat, a patient, trustworthy and honest individual which is not something that many consumers would express about a sales representative. Harold even followed up with me on a few occasions since I picked up the vehicle to check that things are going well and to offer his time to assist me if I needed it. Because the experience was so positive for me, I would gladly recommend that my friends and family purchase a vehicle from him, if they were in the market to do so. I believe that Mr. Harold Shelby is truly an asset to the BMW corporation. Thank you for your time. More

The dealership was very attentive to all me and my wife’s needs. They were very virtuous, and Christian was very patient with all our questions. needs. They were very virtuous, and Christian was very patient with all our questions. More

Gen was very helpful and responsive when I needed assistance with my Warranty Contracts! I look forward to working with Gen on my next BMW purchase. assistance with my Warranty Contracts! I look forward to working with Gen on my next BMW purchase. More

Christian was friendly, extremely knowledgeable and never gave up finding us exactly the car we wanted. 100 percent satisfied. He's a terrific representative for the BMW experience. gave up finding us exactly the car we wanted. 100 percent satisfied. He's a terrific representative for the BMW experience. More

I bought 2023 iX M60 from Mr. Steve Roumeliotis. He was very helpful, friendly, and pleasant to deal with. He made the car buying experience very easy and fun. I was in and out Steve Roumeliotis. He was very helpful, friendly, and pleasant to deal with. He made the car buying experience very easy and fun. I was in and out in couple of hours with the car. Steve was very knowledgeable about the feature of the car. This was my first BMW purchase and now I will be a repeat customer of BMW. I did not finance the car but Mr. Aaron DeVane got all my paperwork done in less than 15 minutes. I went back and purchase some accessories; Mr. Horacio Palacios was very helpful in guiding me with the correct accessories. More

Nate Vitek is an exceptional BMW car salesman who demonstrated a deep understanding of the BMW X5 and its features. He provided excellent service and worked hard to ensure that we got the best possib demonstrated a deep understanding of the BMW X5 and its features. He provided excellent service and worked hard to ensure that we got the best possible deal on our purchase. Nate's professionalism, product knowledge, and attention to detail were outstanding throughout the sales process. He patiently answered all of our questions and made us feel confident in our decision to buy the BMW X5. Overall, Nate's expertise and customer-focused approach made our car buying experience enjoyable and stress-free. We highly recommend Nate to anyone looking to purchase a BMW. Pedro Delgado in Finance also did a superb job in executing all the necessary paperwork for the sale. He ensured that we understood all the available extended warranty options. Pedro was instrumental in ensuring a smooth transaction. More

Joanna and Karen were outstanding at BMW of Silver Spring as always. Process could not have been easier. as always. Process could not have been easier. More