BMW of Silver Spring

I was at a gathering Saturday night (2/25), and everyone was still gushing over my 740i. So I told my friends how much I still love my new car and how I continue to get compliments on the cars look, body s was still gushing over my 740i. So I told my friends how much I still love my new car and how I continue to get compliments on the cars look, body style, color combination and its performance. It gets a lot of attention, even from strangers. One of the people listening to my comment was also a car salesman from a Richmond dealership and said ‘your car salesman (Harold Shelby from BMW of Silver Springs), would enjoy hearing this feedback as well.’ Before I could even get my message out to Harold, the very next morning, he sent an email just checking in with me, asking how I am enjoying my car, and if I had any other questions regarding the features on the car. I was so blown away, because even though I purchased my vehicle 6 months ago, he had not forgotten about me and my vehicle. His continued customer experience will long be remembered and appreciated. So needless to say, I took this opportunity to respond to Harold by saying, ‘I was gonna text you and tell you how much I STILL LOVE MY CAR!!!!! Thank you so much Harold Shelby for your outstanding and continued customer service. I feel like I am a lifelong member of the team!!!! More

Ron Askew is such a pleasure to work with. He is patient and kind and always puts his customers best interest first. He's an excellent communicator and quick to respond to messages and texts He is patient and kind and always puts his customers best interest first. He's an excellent communicator and quick to respond to messages and texts. This is my second BMW purchased from Ron and I will be back! More

Great working with Gen & Dave for my new X3! They were both really helpful through the whole process. They were both really helpful through the whole process. More

Absolute pleasure working with Brittany! We were an online buyer. Brittany was patient answered all our questions and provided incredible customer service! We will definitely come back to We were an online buyer. Brittany was patient answered all our questions and provided incredible customer service! We will definitely come back to BMW Silver Spring for future purchases. More

Dave and Gen are easy, fast, knowledgeable and great to work with. Seamless, easy process. Chase King in service was professional and informative during a recent service visit. work with. Seamless, easy process. Chase King in service was professional and informative during a recent service visit. More

Brand new, first rate facilities. This was the second car I’ve bought from this dealership, so you know the experience was pleasant and convenient. Bought an M3 after considering an This was the second car I’ve bought from this dealership, so you know the experience was pleasant and convenient. Bought an M3 after considering an M4. The sales process was easy and expertly curated by Nate Vitek, who really knows his vehicles. If you’re looking at cars at BMW of Silver Spring, do yourself a favor and ask for him. More

Ron, Gen and Max are excellent. They are incredibly honest and friendly. They provided a seamless experience from the test drive to walking out with the keys. I will be back for my They are incredibly honest and friendly. They provided a seamless experience from the test drive to walking out with the keys. I will be back for my next purchase. More

The dealership gave me a great buying experience from the test drive to the financing. test drive to the financing. More