BMW of West Chester

Great people. The dealership is easy to get to from where I live and always fast service. The dealership is easy to get to from where I live and always fast service. More

Always a top notch experience. Easy to deal with. Not hard to schedule unless you need a loaner. Then you’re a little further out. Easy to deal with. Not hard to schedule unless you need a loaner. Then you’re a little further out. More

Sales Consultant, Jay Miller was great! Helpful, knowledgeable and courteous. He’s a professional! We bought was certified 2024 4 series convertible, great condition very good warranty and Helpful, knowledgeable and courteous. He’s a professional! We bought was certified 2024 4 series convertible, great condition very good warranty and a good price. Had a paint chip and small scratch and they fixed them before we left. All other employees we interacted with were very pleasant and helpful as well. Dealership has a good vibe. I certainly would recommend visiting if you’re interested in a new or preowned vehicle. More

Robert Madden, sales representative, was exceptional. Very low key and made the selling of my X3 a very smooth and easy process. He took time to explain the various aspects of the car. He is to be com Very low key and made the selling of my X3 a very smooth and easy process. He took time to explain the various aspects of the car. He is to be commended. This is the second time I purchased a car at West Chester BMW and it has always been a positive experience. More

I just purchased my new BMW and am happy to share my experience working with Kyle and this dealership. From the beginning, Kyle was attentive, listened to my goals in selecting a car, and was very help experience working with Kyle and this dealership. From the beginning, Kyle was attentive, listened to my goals in selecting a car, and was very helpful in providing information that led to my decision. The purchase process, options, and timing were all clearly communicated in an organized way and the entire transaction was executed as described and planned. Overall I am completely satisfied with this purchase experience and with my beautiful new car. More

Customer service is great each time I bring my car for service. Thank you to Heather service. Thank you to Heather More

John was very classy and pleasure to deal with. Not only a good salesman but arguably a better human being. Would not hesitate to recommend him or your dealership to any potential buyers. Not only a good salesman but arguably a better human being. Would not hesitate to recommend him or your dealership to any potential buyers. More

Great customer service and the technicians provide great feedback back on customer concerns. Unfortunately, the loaner car program has changed, however as ong as I keep receiving great communication and ser feedback back on customer concerns. Unfortunately, the loaner car program has changed, however as ong as I keep receiving great communication and service, I will continue to visit this location. More

I’m pleased with my service and the communication from my service coordinator but the cost of service has gone through the roof. BMW needs to research how to cater to the average population of BMW owners. service coordinator but the cost of service has gone through the roof. BMW needs to research how to cater to the average population of BMW owners. More