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BMW of West Chester
West Chester, PA
4,253 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,253 reviews
September 03, 2024
Sales and service are excellent! The service department is thorough and explains everything. Joe Izzi is my advisor and I trust him implicitly! The service department is thorough and explains everything. Joe Izzi is my advisor and I trust him implicitly! More
by CKW500
Verified CustomerEmployees Worked With
September 03, 2024
What can I say but dealing with BMW of WC is the BEST- especially the service department and Caroline!!! especially the service department and Caroline!!! More
by c7zzgt
September 03, 2024
I recently purchased my second car from Scott Gately, and once again, the experience was outstanding. he is incredibly knowledgeable, patient, and genuinely cares about finding the right vehicle for his and once again, the experience was outstanding. he is incredibly knowledgeable, patient, and genuinely cares about finding the right vehicle for his customers. Both times, Scott went above and beyond to ensure we were comfortable with our decision, never pressuring us to make a quick choice. The entire process was smooth, transparent, and actually enjoyable, which isn’t something you often hear about buying a car.. More
by Thannagan
Employees Worked With
September 02, 2024
Scott was amazing to work with! Such a great car buying experience from start to finish. He was super knowledgeable about the model car I was purchasing, and honestly, we had fun th Such a great car buying experience from start to finish. He was super knowledgeable about the model car I was purchasing, and honestly, we had fun through the entire process! I left feeling like I got a great deal and couldn't be happier. Will definitely be recommending Scott and BMW of West Chester to all friends & family looking to purchase a car in the future. Also a shout-out to Pendleton - he was great as well! Helped me get comfortable with the technology in my new car before leaving the lot. These guys took great care of me and provided excellent customer service. Thanks again, team! More
by Ib1212
September 02, 2024
Heather was a pleasure to deal with, very caring and got me the best deal she could! me the best deal she could! More
by Marmor5682
Employees Worked With
September 02, 2024
Inadequate communication and total wait time of three hours after scheduling an appointment just for inspection and oil change. hours after scheduling an appointment just for inspection and oil change. More
by sid_bcet
Employees Worked With
August 29, 2024
I love Westchester BMW! The guys there take good care of me and always make me feel like a customer. I’ve had a few repairs done on my car over the last two years and hav The guys there take good care of me and always make me feel like a customer. I’ve had a few repairs done on my car over the last two years and have been very happy with each repair. I also like the change oil plan that they have for three years. I feel it well worth it. I would recommend Westchester BMW to anyone who is looking for a BMW or mini Cooper dealer More
by huntjw58
Employees Worked With
August 28, 2024
Waiting for service on several recall notices, and being kept informed on the status of one that the dealer is still waiting for the part on. Great overall service! kept informed on the status of one that the dealer is still waiting for the part on. Great overall service! More
by bobpurchase1957
Employees Worked With
