BMW of West Chester

Something is always wrong with my car, I only drive it to work and back, and it's turned out to be a 🍋. BMW at West Chester has tried to help as much as they could, they offer expert services and support, I work and back, and it's turned out to be a 🍋. BMW at West Chester has tried to help as much as they could, they offer expert services and support, I am very glad I went there. More

Melissa went above and beyond to ensure I got a safety issue resolved quickly. This was greatly appreciated. issue resolved quickly. This was greatly appreciated. More

They were very lethargic and rude without any regard to the cuetomer. She was calling me over phone from other side of the door the cuetomer. She was calling me over phone from other side of the door More

Problem was solved the next day plus air added to tires and coolant topped off in addition and coolant topped off in addition More

Service’s preformed were new tires balanced and alignment done. Front and rear brakes changed. Leaking water pump replacement. No shaking or alignment problems. New brakes are good. Only problem tire pressur done. Front and rear brakes changed. Leaking water pump replacement. No shaking or alignment problems. New brakes are good. Only problem tire pressure was low on all four tires easy fix. Pricy but would recommend to friends. More

My service advisor was excellent but ever since it went from Otto’s BMW to West Chester BMW it is not the same. Price higher and morale has changed from customers to how services are done. from Otto’s BMW to West Chester BMW it is not the same. Price higher and morale has changed from customers to how services are done. More

Scott was incredibly helpful and honest. Really felt comfortable working with him! I also felt I got a good deal. Really felt comfortable working with him! I also felt I got a good deal. More

Scott was awesome. The whole experience was great. Everyone was so friendly and helpful. Best and fastest car buying experience I have ever had. I really feel like I go The whole experience was great. Everyone was so friendly and helpful. Best and fastest car buying experience I have ever had. I really feel like I got a great deal, and it was. I love the car, and I will definitely recommend Scott to other people. I will also be coming back in the future if I buy another car. The whole staff was professional and courteous. I am so glad Scott and the young tech helped me out with the electronical stuff in the car. This is first BMW and it won't be the last, thanks to them. Great experience and the best I've ever had when buying a car. More

Just wanted to give a shout out to Bill Cosenza who recently was very flexible with my loaner while my car was in for service. Bill has always been very honest and up front with recommended services on recently was very flexible with my loaner while my car was in for service. Bill has always been very honest and up front with recommended services on my vehicle. Thank you Bill for always making my experience a great one. More

Excellent dealership. Friendly staff. Streamlined and efficient process.Overall the best car shopping experience yet. Friendly staff. Streamlined and efficient process.Overall the best car shopping experience yet. More