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BMW of West Chester

West Chester, PA

4.8
3,036 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 3,036 reviews

January 11, 2025

The service is consistently outstanding, from the reception staff to the sales team and the mechanics.s More

by KHUNTEREPEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

BMW of West Chester responded

Thank you for your wonderful review! We strive to provide you with outstanding service during your visits. Thanks again from everyone here at BMW of West Chester!

January 11, 2025

From start to finish - from making an appointment for service to driving away - the entire staff of BMW of West Chester is kind, friendly, completely professional and superbly competent. I particularly a More

by TONY NICASTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

BMW of West Chester responded

We are truly appreciative that you continue to experience friendly, professional, and competent service during your visits. Thank you from all of us at BMW of West Chester!

January 11, 2025

I’ve known Justice Mogano for many years and have gotten at least five cars through him. Always a pleasure. More

by EWMURPHY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

BMW of West Chester responded

We are gratified to hear about your loyalty to our brand and the dealer itself. We are looking forward to your next visit; many thanks from everyone here at BMW of West Chester!

January 11, 2025

Heather was very nice. Good communication. They were able to squeeze me in for my issues. Definitely would recommend this dealership. More

by SBWEINER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

BMW of West Chester responded

We are so pleased your experience with Heather was friendly and communicative, especially during an emergency visit. Thank you from everyone here at BMW of West Chester!

January 11, 2025

From bringing the car for an urgent problem (accommodated) without hesitation and explaining the problem service is incomparable. More

by JGTIONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

BMW of West Chester responded

We are truly gratified to hear our service department was able to accommodate you during your urgent visit with a communicative experience. Thank you from all of us here at BMW of West Chester!

January 11, 2025

Effective, efficient and professional. That should summarize the complete experience at BMW of West Chester. More

by semartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

BMW of West Chester responded

We are so delighted you experienced an effective, efficient, and professional visit with us. Thank you from everyone here at BMW of West Chester!

January 11, 2025

I am a current BMW customer, and my vehicle was totalled in an accident. I looked at BMW Ft Washington, Devon, Main Line and competitiors like Infiniti, Lexus, and Genesis. The service i received from Scott More

by R Siegel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel D'Asaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

BMW of West Chester responded

We are truly appreciative for your kind words regarding your sales experience with Scott and the rest of our team. We strive to provide our customers with transparent, adaptive, and conscientious visits. Thank you from everyone here at BMW of West Chester!

January 10, 2025

It's hard to imagine there is a better BMW dealership than West Chester and Sales Advisor than Scott Gately. I just bought my second car there and will encourage others to do the same! More

by Barbprutz
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

BMW of West Chester responded

We are truly gratified to hear your sales experience with Scott and the sales department was a pleasurable one. We thank you for your recommendation; thanks again from everyone here at BMW of West Chester!

January 09, 2025

Frank Adinolfi always takes the time to make sure we are well taken care of. More

by bforemny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

BMW of West Chester responded

We are delighted to hear Frank Adinolfi continues to make the effort to ensure your vehicle is well-taken care of during your visits. Many thanks from all of us here at BMW of West Chester!

January 09, 2025

Heather was great and so was the service on my car. Heather was very accommodating. More

by RMELFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

BMW of West Chester responded

We are gladdened to hear the Heather provided an accommodating service experience during your visit. Many thanks from everyone here at BMW of West Chester!

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