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BMW of West Chester - Service Center
West Chester, PA
495 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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496 Reviews of BMW of West Chester - Service Center
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May 07, 2024
Bill Cosenza makes an impossible job seem easy. Saturday morning and a packed schedule yet he’s able to squeeze me in to replace a blown tire. As I waited for my car I watched as Bill interacted w/ Saturday morning and a packed schedule yet he’s able to squeeze me in to replace a blown tire. As I waited for my car I watched as Bill interacted w/ a number of customers. Always professional, he spoke in a matter of fact tone and he made sure each customer that I saw him speak with understood their particular car issue and the solution. Hopefully BMW of WC values people like Bill. Otherwise there are numerous companies searching for this type of person. More
by MSCHU2219
Verified CustomerEmployees Worked With
Helpful May 06, 2024
Timely prompt accurate service. Center was very clean and have amenities. Service folks are friendly Center was very clean and have amenities. Service folks are friendly More
by Satya
May 06, 2024
Melissa is great to work with and I love the vehicle video provided by the tech. video provided by the tech. More
by mary
Employees Worked With
May 04, 2024
Melissa in the service department is very professional, friendly, and is very helpful with scheduling. friendly, and is very helpful with scheduling. More
by catherinequinn10
May 02, 2024
Melissa’s customer centricity is unmatched. She maintains amazing relationships and undoubtedly influences customer retention at the dealership. She maintains amazing relationships and undoubtedly influences customer retention at the dealership. More
by Bosacco
May 02, 2024
Heather the the service team at West Chester BMW are professional and thorough. They do excellent service repairs and the costs are reasonable. professional and thorough. They do excellent service repairs and the costs are reasonable. More
by jebbird
Employees Worked With
May 02, 2024
The service and care that I received was valuable and grateful. Even though my car needed service I still Felt valued as a customer. grateful. Even though my car needed service I still Felt valued as a customer. More
by Lynard
May 01, 2024
It was quick and efficient 1 year service and inspection with emission test performed . YesSir with emission test performed . YesSir More
by brian_hartnett
Employees Worked With
May 01, 2024
Our experience is aways great. If you really want me to write more than 15 words then won't I be replying If you really want me to write more than 15 words then won't I be replying More
by evans.bruce
Employees Worked With
May 01, 2024
Phil is amazing! I will come back to that dealership just because of him! Phil was kind, ptient, and undersfranding! I will come back to that dealership just because of him! Phil was kind, ptient, and undersfranding! More
by Amanda12
Employees Worked With
