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BMW of West St. Louis

Manchester, MO

4.9
2,681 Reviews
We are located in Manchester, MO just 2 blocks west of Highway 141. Our parts and service departments are even open on Saturdays for your convenience. Come by and see why BMW is the Ultimate Driving Machine!
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14417 Manchester Road

Manchester, MO

63011

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Showing 2,681 reviews

May 19, 2021

I was very pleased with the work performed. Also, very performed with the people in the service department and dealership overall, especially my service advisor, Jeff Daniels. More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!

May 19, 2021

I just purchased my 4th BMW, (1st from BMW of West St Louis) and my experience was amazing. Brandon goes above and beyond for customer service! After I made the drive from Illinois to test drive a vehi More

by aohlinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

BMW of West St. Louis responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 18, 2021

Great service. They were able to turn the car repair quickly and provided me with a matching loaner while I was waiting. Jeff was my service advisor and he resolved all my vehicle issues. More

by Paul.scheglov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 18, 2021

I have never had a bad experience here. From when Dave sold me the car, to my continued maintenance... Most recently working with Mindy and Jeff from the service department! Friendly, knowledgeable, and e More

by Ssj3md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Linn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

BMW of West St. Louis responded

Thanks for sharing your thoughts about your experience with BMW of West St.Louis. We appreciate your business and hope to see you again soon!

May 16, 2021

Confident service specialists and can do attitude! On time updates and great loaner car policy. Keep the car inside your f it’s requested while space available. More

by tonytaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rea, Craig Suntrup, Zack Forister
May 24, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!

May 15, 2021

Exceptional! David is knowledgeable, very customer oriented, and made our purchase remarkably easy and convenient. The rest of the team was fantastic as well! They were informative, eager to help, a More

by K & J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Schaedler, Zack Forister
May 24, 2021 -

BMW of West St. Louis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 14, 2021

David and the team at BMW of West St. Louis are true professionals and great to deal with. They always come through with the right car at the right price. David stepped up and made the transaction fas More

by mjshort17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Schaedler
May 24, 2021 -

BMW of West St. Louis responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 14, 2021

Overall great experience! Jeff Daniels made it an easy, convenient process. The pick up and delivery of my vehicle made for a seamless experience. Outstanding customer service! More

by Brandi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

BMW of West St. Louis responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. We're always happy to help!

May 13, 2021

In the 25 years we have driven BMW vehicles, Brandon Giganti is the most extraordinary salesman with whom we have had the opportunity to work. He is an active listener, asking follow-up questions to con More

by peckronkathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Giganti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Boyd
May 24, 2021 -

BMW of West St. Louis responded

Thank you so much for your kind words for Brandon, and for taking the time to leave us this wonderful feedback!

May 13, 2021

OMG..... I HAD LEFT BMW AND JUST CAME BACK Rami Ramadan PROVIDED ME WITH THE BEST EXPERIENCE THAT I HAVE EVER HAD WITH WITH BMW More

by FASHIONISTA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linzie Foster Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Whay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Ramadan
May 13, 2021 -

FASHIONISTA responded

ALSO FORGET TO SAY THAT Linzie Foster Sr... is cold with the numbers with out him I wold not have been able to get this x4.... Thanks again you all

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