BMW of West St. Louis

Thank you for having Tim Bauer on your staff at BMW of West St. Louis! What a joy it was to interact with him as he provided service to me in the Parts Department! Tim Bauer is energetic, positive, and West St. Louis! What a joy it was to interact with him as he provided service to me in the Parts Department! Tim Bauer is energetic, positive, and very helpful. He made my experience with BMW of West St. Louis so nice! I am grateful to Tim for his excellent customer service! Thank you! More

Just bought my first car from this dealership, it will not be my last! Worked with Rami Ramadan and he made this about as easy as it could be. Driving in I was thinking "man I don't want to go thru this" not be my last! Worked with Rami Ramadan and he made this about as easy as it could be. Driving in I was thinking "man I don't want to go thru this" in regards to the purchasing experience. I was pleasantly surprised. Drove the car, liked it, bought it. No hassle's or pressured sales tactics. Very happy with my experience. More

Jeff Daniels was great on the recent service of my BMW. From the drop off, to the explanation of service, and pick was all seamless. The new format to use a video to explain the service is a huge advant From the drop off, to the explanation of service, and pick was all seamless. The new format to use a video to explain the service is a huge advantage. More

My service advisor, Mindy was a pleasure to work with. She kept me informed of my vehicle service and sent a video as the technician was reviewing my car and explained what needed to be done. She kept me informed of my vehicle service and sent a video as the technician was reviewing my car and explained what needed to be done. More

It probably sounds like I am over exaggerating but this was by far the best purchasing experience I have ever had! Brandon never pressured us in any way but instead just made sure every question we had wa was by far the best purchasing experience I have ever had! Brandon never pressured us in any way but instead just made sure every question we had was answered quickly and accurately. We did not haggle because the first price he offered was better than any other dealer in town. If you are considering a BMW save yourself some time and just start with Brandon. You will be glad you did. More

Brandon Gigante made the buying experience at BMW of West St. Louis totally worth the extra drive to their dealership, as there are 2 other BMW dealerships closer to my home. Brandon was sincere in his conve St. Louis totally worth the extra drive to their dealership, as there are 2 other BMW dealerships closer to my home. Brandon was sincere in his conversations with me, answered questions directly and never gave the impression of over selling just to "make a sale." His follow up to questions I had was thorough and always got back to me promptly. He was a pleasure to work and would definitely reach to him first when I next need a vehicle. More

Exceptional service! Mindy and the team helped make getting my car serviced as easy as possible. I received texts, emails, and videos of the repairs needed as well as a way to approve the repairs from getting my car serviced as easy as possible. I received texts, emails, and videos of the repairs needed as well as a way to approve the repairs from my phone. More

Mindy was great to work with. Efficient, timely, and everything to expectation and as discussed. Communicated well via text! Car was serviced, clean, and ready upon my arrival. everything to expectation and as discussed. Communicated well via text! Car was serviced, clean, and ready upon my arrival. More

We've purchased several vehicles over the past few years and this was our best overall experience. I inquired about a vehicle on a Sunday. I did not expect an answer since the dealership was closed, but Tar and this was our best overall experience. I inquired about a vehicle on a Sunday. I did not expect an answer since the dealership was closed, but Tarik answered me right away and offered to answer any additional questions I may have. We scheduled an appointment the following day. We were greeted as soon as we walked into the dealership. The owner was also there and he went out of his way to greet us and every one else that walked in. Tarik was great to work with. He answered all of our questions, did a fantastic job showing us the vehicle we were interested in and we never felt like he was pressuring us to buy. Thank you Tarik-- we love our x3! More

One of the better car purchasing experiences we've had! Veronica Tran is top notch, and easy to work with. We all dread the process of buying a new car, but she and her team made the experience quick and e Veronica Tran is top notch, and easy to work with. We all dread the process of buying a new car, but she and her team made the experience quick and easy. Thanks Veronica! More