BMW of West St. Louis

Was sold a car that was wrecked My husband and I purchased a BMW 320i from this dealership. Less than 2 weeks later I had it appraised and found out it had been wrecked on the car fa My husband and I purchased a BMW 320i from this dealership. Less than 2 weeks later I had it appraised and found out it had been wrecked on the car fax it flat out says Damage/accident on the front page. This dealership uses autocheck rather than Carfax in which is a cheaper database and doesn't show near the information that Carfax does. I quickly went to the dealership and sent an emall to the owner which is Suntrup. Nobody would take responsibility for this. Not to mention this autocheck they use didn't show work that had done in their own dealership in August which was it failed emissions back to back twice, oddly enough the dealership acted as if they had no clue about it and it didn't show up on auto check but showed upon Carfax. We purchased the car for $19,901 on 9-20-19 sold back to the dealership as they acted like they did me a favor for taking it back for $17,200. It is unbelievable to me that that car is back on their lot for sale so the can screw someone else over. VIN: WBA8E5G58GNU21896. Beware of this dealership and any suntrup dealers. They are selling cars that have damage and not disclosing to you. More

Purchase Experience Our purchase experience was exceptional. Brandon Giganti meet every request with a positive, professional response. I felt our transaction was fair Our purchase experience was exceptional. Brandon Giganti meet every request with a positive, professional response. I felt our transaction was fair and we were treated with respect throughout the entire process. More

Quality Vehicle, Quality Sales Rep & Quality Team! Malik, exhibited outstanding customer service and put us at ease every step of the way. Clearly supported by a strong team, the manager Linzie & Linzi Malik, exhibited outstanding customer service and put us at ease every step of the way. Clearly supported by a strong team, the manager Linzie & Linzie Jr. offered helpful support all along the way. We felt truly pampered and drove away feeling that we couldn’t have chosen a better dealership as the experience was unmatched. Thank you! Sincerely, Ian and Pamela Graham More

Great stuff I am impressed with how well put together this dealership is. I have bought many new vehicles and they did a great job. Thank you Rami and Steve for m I am impressed with how well put together this dealership is. I have bought many new vehicles and they did a great job. Thank you Rami and Steve for making this a great buying experience ! -RJ More

Good Overall Experience Very happy with the purchase process. Adam Ishac was very thorough and worked with me to make sure that I was happy with vehicle I was looking for. He Very happy with the purchase process. Adam Ishac was very thorough and worked with me to make sure that I was happy with vehicle I was looking for. He compared all options available on the property and that he could find online and was willing to talk over the packages available to make sure I would drive off happy with my purchase. Rami Ramadan worked with me on the final purchase decision and provided a no-pressure environment to make the final decision with confidence. More

Friendly and easy! Had a great experience with Linzie and team at West County BMW! Process was efficient, easy and smooth. Communication throughout the process was very Had a great experience with Linzie and team at West County BMW! Process was efficient, easy and smooth. Communication throughout the process was very good, too. More

Great Experience Working with Mike at BMW was easy. He made the car buying experience stress free. Great service with no pressure. Just provided us with great informat Working with Mike at BMW was easy. He made the car buying experience stress free. Great service with no pressure. Just provided us with great information to make an informed decision. More

Enjoyable experience! Johnny was very friendly, knowledgeable, and helpful in every way. Super nice guy who knows his stuff! He was able to answer all my questions and make Johnny was very friendly, knowledgeable, and helpful in every way. Super nice guy who knows his stuff! He was able to answer all my questions and make the buying experience an enjoyable one. More

Best dealership to do business with!!!!! Dave Ware and Steve Toppins were extremely helpful in the purchase of the my new vehicle. After going to multiple others, I was able to find what I wa Dave Ware and Steve Toppins were extremely helpful in the purchase of the my new vehicle. After going to multiple others, I was able to find what I wanted at the price I wanted as well. Highly recommend both theses individuals. More

Great!! Brandon and Bob were a great help in getting me into this car. This is my first BMW purchase and they were very patient and educational for me through Brandon and Bob were a great help in getting me into this car. This is my first BMW purchase and they were very patient and educational for me throughout the entire process. I would highly recommend working with both of them if you’re in the market for a new vehicle. More