BMW of West St. Louis

Enjoyable experience! Johnny was very friendly, knowledgeable, and helpful in every way. Super nice guy who knows his stuff! He was able to answer all my questions and make Johnny was very friendly, knowledgeable, and helpful in every way. Super nice guy who knows his stuff! He was able to answer all my questions and make the buying experience an enjoyable one. More

Great Experience Working with Mike at BMW was easy. He made the car buying experience stress free. Great service with no pressure. Just provided us with great informat Working with Mike at BMW was easy. He made the car buying experience stress free. Great service with no pressure. Just provided us with great information to make an informed decision. More

Best dealership to do business with!!!!! Dave Ware and Steve Toppins were extremely helpful in the purchase of the my new vehicle. After going to multiple others, I was able to find what I wa Dave Ware and Steve Toppins were extremely helpful in the purchase of the my new vehicle. After going to multiple others, I was able to find what I wanted at the price I wanted as well. Highly recommend both theses individuals. More

Great!! Brandon and Bob were a great help in getting me into this car. This is my first BMW purchase and they were very patient and educational for me through Brandon and Bob were a great help in getting me into this car. This is my first BMW purchase and they were very patient and educational for me throughout the entire process. I would highly recommend working with both of them if you’re in the market for a new vehicle. More

Ultimate Customer Service Meets Ultimate Driving Machine I purchased my BMW 7-Series from BMW of West St. Louis remotely, from out-of-state, sight-unseen. This took a huge leap of faith from me, given I did I purchased my BMW 7-Series from BMW of West St. Louis remotely, from out-of-state, sight-unseen. This took a huge leap of faith from me, given I did not have the opportunity to drive, see and experience my prospective new car in-person, since I live about 2,000 miles from the dealership. Without fail, every single person from the dealership with whom my son and I came in contact displayed a commitment to excellent customer service that has been refreshing. While it may sound like a cliche, I can attest that with BMW of West St. Louis, "commitment to customer service" it is true, and it is just their way of doing business. Admittedly, there were a couple of issues that came up that could have been a problem at a lesser dealership. But at BMW of West St. Louis, they took these situations and turned them into opportunities to do the right thing and treat my son and me like they sincerely appreciate us as customers and they appreciate us spending out hard-earned dollars in their business. From Veronica Tran...to Linzie Foster, Sr....to Linzie Foster, Jr....to Bob Whay...to several others, along the way, I appreciate the team at BMW of West St. Louis very much. I only wish they were closer to where we live so we could do business with them more regularly. BMW of West St. Louis creates a culture and model that many businesses could learn a great deal from! More

Great experience Brandon helped structure a trade in deal so we were able to get into a new BMW. He was great to work with and look forward to doing business with him Brandon helped structure a trade in deal so we were able to get into a new BMW. He was great to work with and look forward to doing business with him soon. More

Awesome Experience I want to give Steve Toppins a big "Thank You". He went above and beyond to help me make this trade happen, from a Volvo to a BMW 651i. Without his I want to give Steve Toppins a big "Thank You". He went above and beyond to help me make this trade happen, from a Volvo to a BMW 651i. Without his dedication to help his customers this would have not happened better than ever expected, Thank You!! We did not have a sales person and Veronica was assigned to us. She was friendly, fun, and very knowledgeable. Thank you Veronica for your patience and all the time you spent with us. We will be back... More

Working with Jhonny was definitely worth the 400 mile drive! My entire deal with Jhonny was done through phone calls, text messages, videos (yes, he even went through the trouble of video messaging me!) and emai My entire deal with Jhonny was done through phone calls, text messages, videos (yes, he even went through the trouble of video messaging me!) and emails. I spent a total of two hours in the actual dealership, and that was to pick up the car. His laid back approach was so refreshing and definitely made my 800 mile round trip worth it! More

Great experience, working with Brandon! After being treated poorly by St. Louis Plaza BMW dealership we decided to switch to BMW of West St. Louis. Working with Brandon was a bliss, polite a After being treated poorly by St. Louis Plaza BMW dealership we decided to switch to BMW of West St. Louis. Working with Brandon was a bliss, polite and accommodating. Prompt and clear customer communication. Everything he promised to us was delivered. We purchased two brand new 2020 X5 and X3 and very happy with our new cars. Every time we visited the dealership the owner, Greg Suntrap, personally greeted and thank us for our business. I am very satisfied with our sales expert Brandon and the overall dealership experience. More