
BMW of Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,612 reviews
Very easy to talk to and very understanding and helpful during these tough times. Will definitely look to go back when I decide I want another vehicle! Top of the line dealership with only the best cars to during these tough times. Will definitely look to go back when I decide I want another vehicle! Top of the line dealership with only the best cars to choose from. More
We loved our experience at BMW of Westlake. We drove from Cincinnati because of the selection and are glad we did.Jerry was patient and knowledgeable and made the entire transaction quick and painless. Highl Cincinnati because of the selection and are glad we did.Jerry was patient and knowledgeable and made the entire transaction quick and painless. Highly recommend. More
Great experience buying from BMW of Westlake. Travis Connor was great to work with and made the process fast and easy. Bought a car sight unseen and out of state, and had some reservations about that, b Connor was great to work with and made the process fast and easy. Bought a car sight unseen and out of state, and had some reservations about that, but have no regrets and very happy with my new (used) Audi S7! More
Use Jerry Mancini I live out of state in Texas and was searching the nation for the right car for me. My experience is that many dealerships are not that great to work I live out of state in Texas and was searching the nation for the right car for me. My experience is that many dealerships are not that great to work with and I was looking for something seamless. One dealership I interacted with in Florida had an extra $1,400 in junk fees (dealer fee, cleaning fee, security device fee, out of state fee.) that they wanted to tack onto my purchase amount which is crazy so I skipped working with them. Anywho, at BMW of Westlake I found the right car and once I had a chance to work with Jerry Mancini I knew I found the right person. He really knows how to do out of state purchases, had excellent communication skills (we spoke just about every day), and was an advocate for my purchase. They only charged a dealership fee of $250 which was reasonable. Jerry was accurate, communicated well and made this purchase a fantastic one. I would never hesitate to work with Jerry again and I will call him first for my next purchase. You should too! More
Outstanding. Easy, hands off pickup, delivery and loaner services. Cassie reached out to me initially, timing was good, and I didn't have to do much. Just the wa Easy, hands off pickup, delivery and loaner services. Cassie reached out to me initially, timing was good, and I didn't have to do much. Just the way I like it! Awesome! Hope this service stays available after this virus is eradicated. More
cassie thadeus is the best I enjoy bringing my car here to get serviced. cassie thadeus is the best always smiling perfect communication and timing very satisfied with the w I enjoy bringing my car here to get serviced. cassie thadeus is the best always smiling perfect communication and timing very satisfied with the work done More
Ken Delk was great to work with at BMW of Westlake. With everything going on right now with the coronavirus, Ken made the buying process easy and simple. BMW of Westlake has a great selection of new and use everything going on right now with the coronavirus, Ken made the buying process easy and simple. BMW of Westlake has a great selection of new and used vehicles as well. They will put you in anything you are looking for. More
Cassie is always the best. I always ask for her They are always great. I enjoy bringing my car here to get serviced. I never have a problem and enjoy the staff. Thank you for your time They are always great. I enjoy bringing my car here to get serviced. I never have a problem and enjoy the staff. Thank you for your time More
Great Experience at BMW Westlake This was my 2nd BMW purchase through Westlake, and it was just as great as my 1st time. Jerry, Ian and Mike were wonderful to work with. This was my 2nd BMW purchase through Westlake, and it was just as great as my 1st time. Jerry, Ian and Mike were wonderful to work with. More
GREAT SERVICE! I appreciated Christian always going above and beyond to keep me informed and doing everything in his power to make the experience smooth and painless I appreciated Christian always going above and beyond to keep me informed and doing everything in his power to make the experience smooth and painless. More