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BMW of Westlake

Westlake, OH

Overview
Employees
Reviews
Vehicles
4.8
4,838 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,838 reviews

October 30, 2025

I have had the best experiences from start to finish, and every moment in between! Thank you so much for incredible care and service. More

by ROBINSIEDEL525
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Moon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Jeschelnig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2025 -

BMW of Westlake responded

Robin, it's experiences like yours that really keep us motivated!

October 30, 2025

Prompt, very helpful, courteous, knowledgeable, Ean took the time to answer my questions and educate me on my BMW More

by Buckeyeandy3796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Filo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2025 -

BMW of Westlake responded

Thank you; we appreciate your feedback!

October 29, 2025

The dealership always does excellent work. Beautiful showroom. This is why I always get my cars serviced here. More

by xjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2025 -

BMW of Westlake responded

We really appreciate your feedback!

October 29, 2025

Kevin was amazing and I will definitely come back to see him in the future! He told me what was going on with my car and he gave me a sweet loaner! More

by RMOTOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Oct 30, 2025 -

BMW of Westlake responded

Thank you so much for your positive comments about Kevin and BMW of Westlake!

October 29, 2025

Both Kevin and Mark were wonderful! My car was very well taken care of during the one week stay! More

by SHIRLEYKAYONEY
Recommend Dealer
Yes
Employees Worked With
Kevin and Mark
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Oct 30, 2025 -

BMW of Westlake responded

Shirley, thank you for sharing your positive experience!

October 29, 2025

Brittany is knowledgeable and pays attention to detail. She is kind and very appreciative of our business! Highly recommend More

by PATTYSTROUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Cepek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2025 -

BMW of Westlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 29, 2025

Kelly Cavanagh & Josh service advisor answered my questions and gave very helpful info. This is my 2nd car bought with Kelly and BMW of Westlake. My service advisor Josh was top notch More

by PATTYFINK
Recommend Dealer
Yes
Employees Worked With
Kelly Cavanagh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Cavanagh
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Oct 30, 2025 -

BMW of Westlake responded

Hi Patty, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

October 27, 2025

Excellent dealership, personalized service. Corey was great and very helpful! Would go back again and highly recommend! More

by cms11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2025 -

BMW of Westlake responded

We're happy to hear you had such a positive experience with our team!

October 27, 2025

Scheduled to wait for car. Oil chg and plugs Took over 2.5 hrs Completely unacceptable More

by WREIDMILLER
Recommend Dealer
No
Employees Worked With
Kevin
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Oct 27, 2025 -

BMW of Westlake responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

October 26, 2025

The dealership was nice and Kevin was very professional. They also completed an inspection to let me know of any future work needed. More

by MCATE1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wagner
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Oct 27, 2025 -

BMW of Westlake responded

We are so pleased you enjoyed your visit to BMW of Westlake!

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