BMW of Westlake

Great Experience Steve is very professional, No hard pressure sales tricks, the entire process was pleasant and painless. I strongly recommend Steve for your next B Steve is very professional, No hard pressure sales tricks, the entire process was pleasant and painless. I strongly recommend Steve for your next BMW purchase. More

Good Experience I had a very good experience with BMW Westlake. I was looking for a 2017 5 series and my sales advisor, Howard Schneider, found exactly the model I w I had a very good experience with BMW Westlake. I was looking for a 2017 5 series and my sales advisor, Howard Schneider, found exactly the model I was looking for in Germany! He worked hard at tracking it down and getting it shipped to BMW Westlake in timely fashion. Everyone (Sales, Finance, BMW "genius") were sensitive to my time and did not keep me waiting through any step of the process. I would strongly recommend Howard Schneider and this dealership. And last but not least - the 2017 5 Series is a great car! More

bought another pre-owned bmw from Tom Zito I have leased or bought five BMW cars from Tom Zito. Always a pleasure to deal with him and the people at Ganley BMW, and I always get a great car to I have leased or bought five BMW cars from Tom Zito. Always a pleasure to deal with him and the people at Ganley BMW, and I always get a great car to boot! More

Fast, professional experience - best after sale service I have bought over thirty new and nearly new vehicles from franchised dealers over the past 25 years, and this BMW Certified purchase has been by far I have bought over thirty new and nearly new vehicles from franchised dealers over the past 25 years, and this BMW Certified purchase has been by far the best experience of all. Steve Mihalic and BMW of Westlake go above and beyond the effort of other dealers to ensure perfection. Efforts before and immediately after the sale to accommodate the customer in terms of vehicle preparation, incidentals, and warranty service are second to none. Steve and his team are not completely satisfied until the customer is fully satisfied. The service department is also top notch. More

new car purchase Howard went out of his way to be courteous, helpful and efficient during my transaction I would not hesitate to return for any future business Howard went out of his way to be courteous, helpful and efficient during my transaction I would not hesitate to return for any future business More

Excellent experience in buying a new BMW My wife and I are very impressed with the level of service and expertise of the staff. We went into the dealership with a certain car in mind but it My wife and I are very impressed with the level of service and expertise of the staff. We went into the dealership with a certain car in mind but it was not readily available. We described to Howard Schneider what we were looking for and he brought out a car that we instantly loved. The purchase was easily and expertly accomplished. When we picked the car up the next day Dirk Steffen showed us to high points of the technology. We left very happy and are enjoying the car greatly. More

efficient lease re-up I had a great experience with Howard. Would definitely recommend and work with him again. He was able to get me what I wanted efficiently and mostly I had a great experience with Howard. Would definitely recommend and work with him again. He was able to get me what I wanted efficiently and mostly through email! More

May '17 lease re-up John and Dirk went above and beyond expectations for me as I was looking to turn in my car and lease a new one. John helped me find the exact car I w John and Dirk went above and beyond expectations for me as I was looking to turn in my car and lease a new one. John helped me find the exact car I was looking for and made the swap as efficient as possible. Dirk took the time to go over all the features on the new vehicle and made sure I was completely comfortable before pulling off the lot. This was my 2nd experience with this dealership and I would be 100% comfortable in referring this team to friends, family, etc. Great jobs guys and thank you!! More

More than a salesman! Q is so knowledgeable and down to earth its like how could you not purchase! I've never had an experience like that i traveled an hour to the dealersh Q is so knowledgeable and down to earth its like how could you not purchase! I've never had an experience like that i traveled an hour to the dealership and I would do it all over again! Everything was so easy and I finally got the vehicle ive been wanting! Thank you for everything! Quality service goes along way and it was very much appreciated! More

Couldn't be happier! This was our second BMW that we got from John Caruso and can't say enough about how happy we are with his customer service. He goes above and beyond This was our second BMW that we got from John Caruso and can't say enough about how happy we are with his customer service. He goes above and beyond our expectations and finds a way to get us the best deals. We highly recommend him and this dealership! More