
BMW of Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The team at Ganley BMW was a pleasure to work with and was thoroughly professional from start to finish. They were very straightforward to deal with, were very knowledgeable about the product and could e was thoroughly professional from start to finish. They were very straightforward to deal with, were very knowledgeable about the product and could easily explain details and answer any questions I had. They were very responsive and worked hard to get me exactly what I wanted at a very fair price. I could not be happier with my experience and highly recommend them. More
Ken is always well prepared when I am picking up a new vehicle. He took care of everything on timely basis, took his time going throughout the features of the car that I wanted to review. Very professiona vehicle. He took care of everything on timely basis, took his time going throughout the features of the car that I wanted to review. Very professional and personable at the same time. More
As a single woman purchasing a car solo, I was surprised at how overwhelming the process could be even today. After going to several dealerships in the area, Ganley BMW was the only one at which I felt comf at how overwhelming the process could be even today. After going to several dealerships in the area, Ganley BMW was the only one at which I felt comfortable. Howard Schneider was beyond fantastic in ensuring that the entire process went smoothly from start to finish - extremely friendly, very knowledgeable, and very patient. Erik Parkinson was also very helpful with the paperwork; I very much respected the matter-of-fact conversations rather than the hard sales. My overall experience was great; I would recommend this dealership to all my friends. More
My experience with Ganley BMW was exceptional. John Caruso and Fred Palmer helped me identify the right model that matched my needs and lifestyle - a gorgeous Mojave Metallic 2013 320i. All my question Caruso and Fred Palmer helped me identify the right model that matched my needs and lifestyle - a gorgeous Mojave Metallic 2013 320i. All my questions about the vehicle and my options were answered and the journey from finding the right car all the way through driving it off the lot was handled with friendly, helpful professionalism every step of the way. I also have to thank Erik Parkinson for making the paperwork involved a quick and simple experience - his advance preparation along with his friendly, easy-going attitude were a real help as he walked me through the process swiftly and professionally. More
Within a half-hour of sending my inquiry about an orange X1, Ken returned my call. He emailed me descriptions and paperwork so I could finish everything before we came to the dealership to see the car in pe X1, Ken returned my call. He emailed me descriptions and paperwork so I could finish everything before we came to the dealership to see the car in person. It was a smooth, painless process, and he couldn't have been nicer. More
I had the most pleasant experience I've ever had buying a car! The staff was overwhelmingly helpful and friendly! I walked away with a brand new car and by far the best deal in the county!! buying a car! The staff was overwhelmingly helpful and friendly! I walked away with a brand new car and by far the best deal in the county!! More
My experience with Howard Schneider was outstanding. Furthermore, the whole dealer experience went very smoothly and was quite enjoyable. Howard Schneider was very helpful and was very easy to deal with Furthermore, the whole dealer experience went very smoothly and was quite enjoyable. Howard Schneider was very helpful and was very easy to deal with. He explained every aspect in detail and was eager to answer any questions or concerns I had. I would highly recommend Howard and the entire Ganley BMW Dealership! More
I am very grateful to Ken Delk, showed maximum attention, given full information, a notice of change of terms, promptly prepared and conducted the transaction, explained the operation and management of the m given full information, a notice of change of terms, promptly prepared and conducted the transaction, explained the operation and management of the machine, handed the car in excellent condition. More
I saw the Honda Accord at Cars.com and decided to go see it in person. Tom Zito greeted me quickly and offered me a test drive. After the drive we discussed pricing and financing options. After deciding to it in person. Tom Zito greeted me quickly and offered me a test drive. After the drive we discussed pricing and financing options. After deciding to finance through my bank, Tom quickly got my trade-in evaluated, printed out a detailed sheet I could take to the bank and made the purchase of this car effortless for me. Had Tom not been as gracious and accommodating, I may not have made this purchase. More
My overall experience with Ganley BMW was outstanding. Brooks and Frank worked very hard to put in my new new car within 48 hours. Completing the financing paperwork is typically very painful. Erik did Brooks and Frank worked very hard to put in my new new car within 48 hours. Completing the financing paperwork is typically very painful. Erik did a great job to make it very pleasant! The entire staff was very welcoming and extremely friendly. I would like to compliment Brooks' knowledge of the vehicle. He took a lot of time to show me the entire car and was very patient with my questions. More