Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Westlake
Westlake, OH
5,167 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,167 reviews
September 15, 2025
Absolute trash. All the way up the leadership board. They will find any way possible to avoid honoring your warranty. The only way to solve the problem is to AVOID T All the way up the leadership board. They will find any way possible to avoid honoring your warranty. The only way to solve the problem is to AVOID THEM! More
by Chad Gerzeny
Verified Customer
September 15, 2025
They always help me out and fix my car, right Matt at service always helps me make the right choices service always helps me make the right choices More
by CHICO540i
Employees Worked With
September 15, 2025
Prompt and courteous service! Kept in touch with me throughout my service experience. Very pleased! Kept in touch with me throughout my service experience. Very pleased! More
by TINA.MAMALLIS
Employees Worked With
September 15, 2025
I love this dealership and Cory is the best l love him Cory is very professional and helpful - everyone is polite and professional there Cory is very professional and helpful - everyone is polite and professional there More
by Brandi Roby
September 14, 2025
Always a great experience with Brittany at BMW of Westlake. We have 2 BMW’s and trust this dealership to take care of both of them. Westlake. We have 2 BMW’s and trust this dealership to take care of both of them. More
by FPALMERJR
September 12, 2025
Service at BMW Westlake is completed professionally and in a timely manner. Online payment is fast and easy. in a timely manner. Online payment is fast and easy. More
by ANDREW.SCOTT.MARTIN
Employees Worked With
September 12, 2025
Brittaney was amazing. Truly. Her professionalism and transparency made this the most enjoyable dealership experience I’ve ever had. She solely has won my business over any Truly. Her professionalism and transparency made this the most enjoyable dealership experience I’ve ever had. She solely has won my business over any other BMW dealer. Whatever she gets paid, increase it. More
by Sasha Klim
Employees Worked With
September 12, 2025
Ken Delk made us feel very relaxed. The whole process was a very pleasant experience. The whole process was a very pleasant experience. More
by Tstudioglass
