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BMW of Westlake
Westlake, OH
4,628 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,628 reviews
January 03, 2024
Great My experience was absolutely perfect. Your appointment was kept and the services were provided. Thank you very much. Your appointment was kept and the services were provided. Thank you very much. More
by HCMARSICO
Verified Customer
January 03, 2024
Great experience, as always. Service done when promised. Everything explained thoroughly. Great follow up after the fact. Service done when promised. Everything explained thoroughly. Great follow up after the fact. More
by MJS
January 03, 2024
Appreciated the accommodations for me considering the extensive work that needed to be done on my car. extensive work that needed to be done on my car. More
by Gvandootingh
January 03, 2024
The whole team was amazing. They were super helpful, prompt and thorough. The whole team was amazing. They were super helpful, prompt and thorough. I would highly recommend them They were super helpful, prompt and thorough. The whole team was amazing. They were super helpful, prompt and thorough. I would highly recommend them to anyone! More
by NICKAUGUSTINE
January 03, 2024
I appreciate the hands on approach of customer care. From the scheduling of service, reminders, loaner agreements, valet service, and overall servicing my vehicle. From the scheduling of service, reminders, loaner agreements, valet service, and overall servicing my vehicle. More
by S.ROSCOE.REYNOLDS
January 01, 2024
Expensive Very extremely expensive Too much money expensive Way too so much expense Omg very very pricey expensive Way too so much expense Omg very very pricey More
by RHIEW7
January 01, 2024
Kelly was easy, knowledgeable and great to work with! She made the experience amazing! Everything went smooth through the entire process She made the experience amazing! Everything went smooth through the entire process More
by Kellyamacdonald
January 01, 2024
BMW of Westlake was able to get my 5 Series in for an oil change and brakes on very short notice before the holiday. The service was quick and the staff was very friendly and knowledgeable. The store is very change and brakes on very short notice before the holiday. The service was quick and the staff was very friendly and knowledgeable. The store is very clean and well kept. Thank you for everything! More
by jvayavong
January 01, 2024
Fast service work Fast service work. Easy to deal with . ..... . . . Easy to deal with . ..... . . . More
by DROCK428
