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1,489 Reviews of BMW of Westlake - Service Center
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May 01, 2024
Easy schedule! Matthew was clear and precise about the entire process! My vehicle is fixed properly! Thank you !!! Matthew was clear and precise about the entire process! My vehicle is fixed properly! Thank you !!! More
by ZOLTAN_ONODI
Verified CustomerEmployees Worked With
Helpful April 29, 2024
Cory is easy to work with. He is efficient, polite and responds quickly to what you need. He is efficient, polite and responds quickly to what you need. More
by LSZAFRANSKI
Employees Worked With
April 28, 2024
Cory is a great person to work with! He is helpful and will work around anything you need done. Thank you for all your help! He is helpful and will work around anything you need done. Thank you for all your help! More
by KimMo
Employees Worked With
April 26, 2024
Dealership was professional and Service, prompt. I was on and out in about a half hour for my regular service, I was on and out in about a half hour for my regular service, More
by Mjgentile
Employees Worked With
April 26, 2024
Brittany was a joy to work with. Glad I moved from middleburg heights location to Westlake!!! Glad I moved from middleburg heights location to Westlake!!! More
by JOSEPH.RIEDL
Employees Worked With
April 25, 2024
Very poor follow up on items from when I picked up the car new. Brittaney was great and got the part ordered and it came in the next day. Only other thing is can't beleive the car is 6 months old and nee car new. Brittaney was great and got the part ordered and it came in the next day. Only other thing is can't beleive the car is 6 months old and needed new tires, thought a little more consideration should have been made the car was almost $100k and had to put tires on it in 6 months that does not seem right. More
by mattsvancara
Employees Worked With
April 24, 2024
Service was great. Wait time was reasonable and the service representative was friendly, knowledgeable and very helpful. Wait time was reasonable and the service representative was friendly, knowledgeable and very helpful. More
by JMULLIN1
Employees Worked With
April 18, 2024
Brittany was very helpful about scheduling appointment and informing me about all the work being done with my car. My car was fixed in a timely manner. I was very happy and satisfied with the service I re and informing me about all the work being done with my car. My car was fixed in a timely manner. I was very happy and satisfied with the service I received by the BMW of the Westlake. More
by THUSSAINMD
Employees Worked With
April 17, 2024
Very customer oriented, clean good coffee work done right and with BMW parts. Sad an BM W air conditioner evaporator failed so early. and with BMW parts. Sad an BM W air conditioner evaporator failed so early. More
by Bernie B
April 14, 2024
They did an unauthorized repair on my tire and they told me it was dangerous to do me it was dangerous to do More
by FRANK@PLANNEDFINANCIAL.COM
Employees Worked With
